- Lumen (Austin, TX)
- …+ Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge of MS Office suite. **Compensation** This ... Role** **Overview** We are seeking a dedicated and proactive Customer Engagement Associate to join our dynamic team. The...Collaboration: Work closely with sales, product, CS peer partners, service delivery, and support teams to ensure a unified… more
- SpaceX (Bastrop, TX)
- …multiple channels (digital, voice, etc.). Be a relentless internal advocate for the customer within SpaceX + Provide technical support to customers using ... Customer Support Associate, Bilingual (Starlink) Bastrop, TX Apply...+ Experience in a training, learning and development, analytics, service design, vendor management, or content management role +… more
- SHI (Austin, TX)
- … Customer Success Manager will analyze consumption reports, manage service delivery workflows, and maintain effective communication with customers and internal ... need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI Microsoft business… more
- Canon USA & Affiliates (Dallas, TX)
- …high degree of professionalism. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external ... developments in multiple product lines. + Support field service operations with technical knowledge on multiple...product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves… more
- Canon USA & Affiliates (Mcallen, TX)
- …high degree of professionalism. May be required to rotate through the Remote Service Center and providing modality-specific technical support to CMSU external ... developments in multiple product lines. + Support field service operations with technical knowledge on multiple...product knowledge and field experience. + Monitors and analyzes service alerts from customer scanners and resolves… more
- Siemens (Dallas, TX)
- …creating the contract, negotiating terms, closing opportunities, and providing on-going customer service selling any upgrades and add-on opportunities Leverage ... customer 's needs into winning solutions, for direct end-user service market. As a Fire Sprinkler Systems & ...and product trends, continue to pursue in-depth product and service knowledge and acquire deeper selling, technical … more
- Amazon (Austin, TX)
- …improvement initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design and development ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- Woodforest National Bank (The Woodlands, TX)
- …online channels. * Responds to a large volume of routine to moderately complex customer service inquiries. * Research and resolves consumer inquiries via email, ... and guidelines. * Outstanding communications skills, both written and verbal. * Customer service orientation with effective problem-solving abilities and sound… more
- Impact Fire (Fort Worth, TX)
- …to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... to protecting lives and property from fire. Our cohesive team spirit and customer service -oriented culture are expressed in all that we do. We operate with the… more
- Mobile Communications America (Arlington, TX)
- …and market developments to adjust sales strategies accordingly. + Coordinate with the customer service and technical support teams to ensure seamless ... **Voice (MSS) division.** MCA seeks team members who share our values: service , growth, teamwork, and safety. As a Military Friendly Employer, we welcome… more