- IBM (Austin, TX)
- …communication skills Analytical thinking, structured problem-solving techniques Strong positive customer service attitude with sensitivity to client ... always going to be customer success and customer satisfaction; by answering their technical questions...to client satisfaction. Partner with other support teams and service units to provide seamless problem resolution that lead… more
- Cisco (Austin, TX)
- …Provide advanced technical expertise and leadership in solving complex, high-impact customer issues + Lead the creation, refinement, and delivery of technical ... product workflow + Drive serviceability, usability, and product improvement efforts through customer feedback and technical insights + Represent the support… more
- Concentrix (Austin, TX)
- …towards greater opportunities and brighter futures. **Description** **Transform Enterprise Customer Service with AI-Powered Automation** Concentrix is looking ... ensure system-wide performance and reliability. **Enterprise Customer Engagement** + ** Technical Discovery** : Lead customer technical evaluations,… more
- Deloitte (Austin, TX)
- Adobe Solution Architect (Specialist Leader) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- Emerson (Austin, TX)
- …schedule, building customer loyalty and gaining a reputation as trusted technical partners. TSEs advocate for our customers by recommending Platform and System ... and industry expertise a Senior TSE accompanies our customers at any point of the Customer Journey, resolving technical issues to ensure customer success. +… more
- Flowserve Corporation (Houston, TX)
- …project handover, and order entry upon receipt of purchase orders from the customer . + Provide technical and commercial support and guidance throughout the ... and executing tasks, deliverables, and communications involved in order execution of customer valve purchase orders. The position is guided by policy, process, and… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... curation of custom feature and availability requests for unique customer use cases. - Provide advanced technical ...unique customer use cases. - Provide advanced technical knowledge to your aligned GTM teams to unblock… more
- ServiceNow, Inc. (Addison, TX)
- … technical governance, and best practices - Build strong relationships with customer technical and business leaders, to align ServiceNow solutions with ... based on our experiences from thousands of customer engagements. The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible… more
- ServiceNow, Inc. (Addison, TX)
- …to influence and consult (providing options with pros, cons and risks) in a Customer Service and/or Field Service Delivery / Shared Services environment, ... the development stage of the engagement, in partnership with Technical Resources + Drive customer unit and...PII/PHI + Proven experience in defining and deploying future-state Customer Service and/or Field Service … more
- Oracle (Austin, TX)
- …running within the region. + Act as customer champion and translate customer needs to technical requirements or enhancements to the cloud database services. ... with development teams in defining and implementing improvements in service architecture. + Understand and communicate the scale, capacity,...+ Act as customer champion and translate customer needs to technical requirements or enhancements… more