- Oracle (Austin, TX)
- …post-sales support and solutions to our customers. This involves resolving post-sales non- technical customer inquiries via phone and electronic means. While the ... an environment that is geared to innovation, high productivity, high quality and customer service . Responsible for sharing information across teams via defined… more
- Oracle (Austin, TX)
- …feels empowered and set up for success. **Job Description** The Advanced Customer Support team of Oracle NetSuite Professional Services is seeking a senior-level ... for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription… more
- Oracle (Austin, TX)
- …and virtualized infrastructure. At every level, our engineers have a significant technical and business impact designing and building innovative new systems to power ... our customer 's business critical applications. This role offers huge upside...are solving complex problems in distributed systems, networking, multi-tenant Infrastructure-as-a- Service (IaaS), and Software Defined Networking (SDN) operating at… more
- AVEVA (Houston, TX)
- …of complex modelling problems. + Working with a broad range of customer end-users, including technical experts, to understand business workflows, solve ... Engineer, you will work as part of the Global Technical Support team which is responsible for all aspects...training courses. + Tracking and prioritising the status of customer queries, ensuring that they are dealt with in… more
- Amazon (Dallas, TX)
- …within customers to enable them to be cloud advocates * Act as a technical liaison between customers, service engineering teams and support * Travel may ... for experienced and motivated technologists who possess a unique balance of technical depth and strong interpersonal skills. As a Solutions Architect, you will… more
- JPMorgan Chase (Plano, TX)
- …to team members. Define, document, and implement operational procedures. + Analyze customer requirements and provide technical knowledge for systems integration ... robust SD-WAN ecosystem, leveraging cloud-based management, monitoring, and analytics. Your technical expertise will drive the execution of tasks that directly… more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical...of AWS services (eg SageMaker, Bedrock, EMR, S3, OpenSearch Service , Step Functions, Lambda, and EC2) - AWS Professional… more
- Vontier (Austin, TX)
- … Service Contractors and Service Managers + Commercial Account Managers + Customer Service Agents + Service and Field Engineers **External** + ... customer experience. As a key member of the service operations team, you will spend most of your...position will interface with the following: **Internal** + Supervisor, Technical Support + Gasboy Service Manager +… more
- Oracle (Austin, TX)
- …customers. + Have the technical depth and breadth required to understand strategic customer needs and match them to the OCI products/ service footprint. + Be ... + Create and evangelize high-quality, high-impact assets-including executive decks, technical solution briefs, and customer success stories-that demonstrate… more
- Microsoft Corporation (San Antonio, TX)
- …costs, drives awareness among business leaders on the business implications of service management issues, and negotiates with business leaders to win resources to ... ensure that the long-term value of the service is maintained. + Leads the team to...ownership of the data center facilities. + Learns the customer 's mission and maintains a strong customer … more
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