- Otis Elevator Company (Dallas, TX)
- …searching for a highly motivated **Sr Mgr, Field Engineering** to provide technical support and guidance to service field associates. **Essential ... -Observe all Otis safety policies and procedures. **\#4 Communication** -Interacting with Customer at branch level to explain technical problems -Face-2-face,… more
- US Bank (Irving, TX)
- …and driving activities to ensure an optimal experience from defining the customer 's end-to-end journey to managing technical inquiries during their integration ... products, notifying of events that may affect their API services, and providing technical assistance in our customer -facing environments. Track and monitors the … more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requirements and business objectives. You'll be a key leader in driving customer success through their cloud journey, providing technical expertise and best… more
- SHI (Austin, TX)
- …or yours.** **Job Summary** The Solutions Architect - Azure will provide customer -facing services to our customers to help them define and oversee cloud-based ... for helping strategize, architect, and implement various solutions that support SHI customer 's move to the Public Cloud. The Solutions Architect will design and… more
- Amazon (Austin, TX)
- …mission is to develop a world-class customer experience and set new customer service standards in IT Delivery. OpsTech Solutions is looking for experienced ... passionate about optimizing IT services and believes that world-class service is critical to customer success. You...and process automation. You will need to work with non- technical and technical teams to translate business… more
- Huntington National Bank (Houston, TX)
- …cross-functional teams to define and execute the platform vision, roadmap, and customer experience. + Own the GCP product lifecycle from intake through development, ... and support. + Act as the voice of the customer , gathering feedback and measuring satisfaction to inform priorities...improvements. + Lead the development and management of a service catalog, APIs, and self- service capabilities to… more
- PNC (Dallas, TX)
- …developers, making key architectural decisions, and effectively communicating with both technical teams and C-level stakeholders. Key Responsibilities * Design and ... to ensure system integrity, performance, and scalability. * Translate complex technical concepts into clear business-friendly language for Leadership. * Provide… more
- Sprinklr (TX)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...a **Principal VOIP Engineer** to lead the architecture and technical direction of our next- gen voice infrastructure. You'll… more
- Coinbase (Austin, TX)
- …impacting over 100 million customers. * Communicate the vision and progress for customer support experiences across the company to technical and non- technical ... with ease via weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and automated support experiences to… more
- Amazon (Houston, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... AWS organization (#oneteam) to bring access to product and service teams, to get the right solution delivered and...to build high performing teams of consultants with superior technical depth, and outstanding customer relationship skills.… more