- Microsoft Corporation (Reston, VA)
- …services in complex cloud environments. + Contribute to design and automate service scale features and customer requirements. + Investigate pre-production and ... **Required/Minimum Qualifications:** + Bachelor's Degree in Computer Science, or related technical field AND 2+ years technical engineering experience with… more
- Cardinal Health (Richmond, VA)
- …Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and ... Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Evaluate calls and cases to… more
- BlackBox (Sandston, VA)
- …Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels . Act as interface between customer 's associates and management . ... good interpersonal communications skills o Must be able to explain technical issues in a way the customer will understand an issue o Must be able to interpret… more
- Koniag Government Services (Arlington, VA)
- …and methods installed operating systems, and the IT infrastructure to serve + as customer technical analyst with responsibility for resolving the most complex ... Intermediate with an active Secret clearance to support KDS and our government customer in Arlington, VA. This is a part time/as needed position. **Essential… more
- Ford Motor Company (Richmond, VA)
- …world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, ... ** + Collaborate with engineering and design to ensure products meet technical requirements and design excellence + Work closely with account management and… more
- Xcelerate Solutions (Vienna, VA)
- …and threat analysis of the information that is tailored to the customer 's requirements; + Develops information and technical support documents, summaries, ... presentations and other designated products in support of the customer 's information and technical support requirements; +...Level 3, Xcelerate is committed to providing our customers service delivery excellence. Want to learn more about our… more
- Amentum (Arlington, VA)
- …to maintaining the functionality and safety of HVACR systems, ensuring reliable service and customer satisfaction. Other Responsibilities: **Safety** - Amentum ... **Education and Certification** : High school diploma (or GED equivalent), technical school, or trade school graduate, or equivalent apprenticeship. Formal training… more
- Amazon (Arlington, VA)
- …marketing, account managers and partners, the successful candidate will: - Understand customer pain points, gather technical requirements and correlate business ... Description At Amazon we're working to be the most customer -centric company on earth. To get there, we need...with clearly-defined next steps - Present a high level, technical solution to diverse audiences which include AWS colleagues,… more
- System One (Richmond, VA)
- …providing superior customer service . Outstanding customer service encompasses everything from performing the technical , creative and operational ... are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization… more
- KeenLogic (Alexandria, VA)
- …need to be escalated. Communicate with employees and contractors; displaying strong customer service skills, using professionalism, tact and diplomacy at all ... issues) for these applications. Assist clients to resolve complex technical problems with account /applications. Log, track, and follow-up...applications and MS Office applications + 3+ years of customer service experience + 1+ years of… more