- Oracle (Richmond, VA)
- **Job Description** Our team is building suite of customer and support engagement services. We create integrated tools-from machine-learning powered bots to ... high-impact solutions that cut across organizational boundaries. You are customer -obsessed, never satisfied with mediocrity, and constantly strive for excellence… more
- Teleperformance USA (VA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client specific high speed internet services delivering an exceptional customer experience** + **Resolve technical problems, within...Diploma or equivalent.** + **Minimum of 6 months of customer service experience.** + **Must be 18… more
- CAI (Richmond, VA)
- Senior ServiceNow ITOM and ITAM Technical Consultant **Req number:** R6262 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... **Job Summary** As a Senior ServiceNow ITOM and ITAM Technical Consultant, you will be responsible for working with...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- Oracle (Richmond, VA)
- …with technical and non- technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). ** ... teams in strategy development and execution by providing subject matter business/ technical expertise in Oracle Products especially products that fall under OCI… more
- SHI (Richmond, VA)
- …This role involves providing technical escalation support, delivering exceptional customer service , and analyzing, identifying, and planning improvements to ... assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses,… more
- Cayuse Holdings (Richmond, VA)
- …and solutions are addressed promptly to maintain service continuity and meet Service Level Agreements (SLAs). The Technical Manager is responsible for system ... and implementation phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and… more
- HCA Healthcare (Salem, VA)
- … resource responding to end user desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, ... division or facility computer systems, and provides a superior customer support experience for division and facility users +...desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- CACI International (VA)
- Technical Writer Job Category: Service Contract...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose - ... * **The Opportunity:** CACI has exciting opportunities for a Technical Writer in support of the Department of the...of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The successful candidate will be a… more
- Oracle (Richmond, VA)
- …multiple technical issues reported by customers Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, ... Description** As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers… more
- Oracle (Richmond, VA)
- …with technical and non- technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). + Proven ... PaaS), GCP, AWS and Azure. Act as a trusted technical advisor and liaison between Customer and...a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in… more