- Amazon (Arlington, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues and 1+ years of… more
- TEKsystems (Fairfax, VA)
- …increasing your ability to identify the best talent for a specific customer requirement. + Use AI-generated insights to make data-driven decisions throughout the ... 3 years of professional experience OR 4 years of professional experience in a customer facing role + Enthusiasm to network and build strong relationships with others… more
- Microsoft Corporation (Reston, VA)
- …Compliance) + Ability to read/analyze network and web traces. + Excellent Customer service , problem-solving, and teamwork skills; ability to handle high-pressure ... you will take a hands-on role in troubleshooting and resolving complex technical challenges, delivering secure solutions that shape customer environments on… more
- TekSynap (Arlington, VA)
- …will oversee a team of agents and supervisors. You will be a member of technical team where excellent customer service and professional expertise are ... FDIC Support with respect to Unified Communications Cis + Provide only FDIC Service Delivery Designees access to the UCMTs. + Oversee preventive maintenance on… more
- TekSynap (Arlington, VA)
- …VA. You will oversee a team of network engineers and be a member of technical team where excellent customer service and professional expertise are required, ... equipment; + Avaya Digital Systems; + CCIE Certifications preferred; + Voice and multi- service gateways; + WiFi; + AWS and Azure; + Network Access Controls (NAC);… more
- TekSynap (Arlington, VA)
- …Deposit Insurance Corporation (FDIC) in Arlington, VA. You will be a member of technical team where excellent customer service and professional expertise are ... etc.). + Strong Shell/Perl/Python Scripting expertise. + Experience in processing complex service requests, such as setting up project builds or creating new… more
- Amazon (Arlington, VA)
- …and monitoring - Provide feedback to AWS service teams on customer needs and technical requirements - Document and share observability implementation ... - Configure and integrate AWS observability services with existing customer tool - Apply technical expertise in...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- General Dynamics Information Technology (Chantilly, VA)
- …support and technical savvy to solve complex IT issues while delivering outstanding customer service . **HOW A TECHNICAL SUPPORT SPECIALIST WILL MAKE AN ... Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Customer Service ,Systems Documentation,Web Browser,Writing **Experience:** 5 +… more
- SAP (Herndon, VA)
- …derive the long-term account vision and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and support + Execute on SAP NS2 ... Service Delivery Manager (SDM) acts as a trusted technical advisor in the safeguarding and optimization of ...Customer specific guidance derived out of EWAs, RCAs, Technical Services and Monthly Service Reviews, providing… more
- SAIC (Quantico, VA)
- …best practices, and principles of IT customer support. + Provides on-site and remote technical support to approved seat service DCSA end users. + Part of a ... IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service...interface devices. In coordination with desk side support and service desk resource teams, provides IT technical … more