- Concentrix (Richmond, VA)
- …to a Sales Manager **YOUR QUALIFICATIONS** + 2+ years of experience working in a customer service or sales capacity + Prior success in achievement of personal ... and community support + Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more… more
- Coinbase (Richmond, VA)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert… more
- Hilton (Mclean, VA)
- …Hilton's strategy and customer experience are informed by analytics and customer insights, combining technical talent with industry expertise to guide ... progress towards Hilton's goals\. **What will I be doing?** Reporting to the VP, Customer Insights & Analytics, the Senior Director, Brand Analytics & Customer … more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …identifying and solving customer issues * Ability to learn and explain technical and product related information * Ability to travel as needed * Experience with ... ** Customer Success Partner** **Category:** Business Consulting, Strategy and...level, years of relevant prior experience, and years of service . * 8 paid holidays per year & 2… more
- E-volve Technology Systems, Inc. (Reston, VA)
- … Desk support + Ability to thrive in a fast-paced environment + Exceptional customer service skills with the ability to multitask + Excellent communication ... Customer Support Analyst Reston, VA 20190 Security Clearance...+ Coordinate with external vendors and contractors to address technical issues and implement upgrades + Act as a… more
- Amazon (Petersburg, VA)
- …entire products' lifecycle (from product development, to deployment, to support & service ), embodying Amazon's leadership principle: Customer Obsession. We raise ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Cummins Inc. (Manassas, VA)
- …accurate ticket resolution. + Service Documentation - Ensure all customer , equipment, and technical information is recorded accurately.Adhere to established ... Service Technicians and Team Leaders. + **First-Level Support** : Assist Service Technicians with technical issues and escalate support needs when necessary.… more
- CACI International (Sterling, VA)
- …with appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction between the ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
- Confluent (Richmond, VA)
- …you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated ... Region, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $136.7K - $160.7K * Offers Equity *… more
- Fujifilm (Richmond, VA)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... service area, and some unscheduled work in the service area with the assistance of technical ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root… more
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