- Impact Fire (VA)
- …to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... to protecting lives and property from fire. Our cohesive team spirit and customer service -oriented culture are expressed in all that we do. We operate with the… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- Chief Director Customer Experience (IT Program Director III) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/5080720) Apply Chief ... Director Customer Experience (IT Program Director III) Salary $127,953.07 -...and systems performance, and ensuring optimal departmental performance and service delivery. If you're ready to lead with impact,… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... relevant experience - Direct field experience in working with large customers - Technical acumen to understand AWS service features and value proposition -… more
- Insight Global (Hopewell, VA)
- …troubleshooting technical issues, performing regular maintenance, and delivering exceptional customer service to ensure client satisfaction. This job is a ... repair defective parts, components, or systems as needed. . Technical Support: ○ Respond to service requests...feedback on recurring issues and suggest process improvements. . Customer Service : ○ Communicate effectively with clients… more
- Lumen (Richmond, VA)
- …handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure ... on issue resolution while effectively negotiating directly with the customer and internally on their behalf * Technical... customer and internally on their behalf * Technical aptitude to learn data networking technologies, products, and… more
- Capital One (Mclean, VA)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Mclean, VA)
- Director, Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Cleo (Richmond, VA)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... ** Customer Success Manager** Remote **What You Will Be...communication and presentation skills directed at both business-oriented and technical audiences **A few things we have to offer:**… more
- Capital One (Richmond, VA)
- …liaise with training, and partner with groups on execution efforts.** + **Provide customer service and training to internal customers on specific processes they ... Sr. Associate, Risk Manager, Customer Identity Management Team **As a Sr. Associate,...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process,… more
- Eaton Corporation (Arlington, VA)
- …a **Field Service Electronics Technician** to join our team of world-class customer service professionals. This position is based in the greater Baltimore, ... do:** * Be a key member of a world-class service organization that recently celebrated 12 consecutive years of...the support of a robust internal infrastructure including 24-hour Customer , Technical and Factory Support. * Continuous… more