- CACI International (Arlington, VA)
- …skills, both oral and written. + Strong organizational skills. + Excellent customer service skills: includes product knowledge, communication and listening, ... a dedicated professional to join our team as a Customer Account Manager (CAM) for the Joint Service...Information Systems, Engineering, Business, or other related scientific or technical discipline with a minimum of seven (7) years… more
- Confluent (Richmond, VA)
- …you'll partner with Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated ... Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $136.7K - $160.7K * Offers Equity *… more
- Honeywell (Winchester, VA)
- … customer interactions **YOU MUST HAVE** + Minimum of 2 years of experience in a technical service or field service role + Strong technical knowledge ... Honeywell, you will have the opportunity to provide high-level technical support and service to our customers,...you will impact the efficiency and reliability of our service operations, enhance customer satisfaction, and support… more
- Amazon (Arlington, VA)
- …improvement initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design and development ... need to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site… more
- Insight Global (Reston, VA)
- …delivering a top-notch customer experience, working with a wide range of service engineering teams, and get excited about continuously improving how we run our ... using DNS, TCP/IP, Browser Tracing, or Fiddler -Strong understanding of client- service architecture -Experience reproducing customer issues and document very… more
- Cummins Inc. (Manassas, VA)
- …and scheduling Technician work, you'll ensure that repair plans are aligned with customer quotes, leading to timely and efficient service delivery. + **Enhancing ... tools to diagnose and resolve issues will ensure successful repairs and customer satisfaction. + **Electronic Service Tool Application** : Utilizing the… more
- Coinbase (Richmond, VA)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer… more
- Confluent (Richmond, VA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- Xerox (Chesapeake, VA)
- …success in the following categories: + Comprehensive understanding of our company and customer service culture. + Clear expectations in reference to call load, ... Onsite Service Technician (Production) 2nd Shift - Chesapeake, VA.... We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for… more