- National Power, LLC (Richmond, VA)
- Summary We are seeking an experienced UPS Lead Service Technician to oversee the installation, maintenance, and operations of uninterruptible power supply systems ... ranging from 8kW to 1MW capacity. This role requires technical expertise in power systems, leadership skills, and the ability to manage complex electrical… more
- ColonialWebb (Chantilly, VA)
- …maintenance and service estimates + Possess excellent communication, interpersonal, and customer service skills + Ability to manage customer ... safety standards and customer requests + Lead a team of talented Service Technicians in a challenging, fast-paced service environment + Drive operational… more
- Koniag Government Services (Vienna, VA)
- …as password resets, RSA tokens, or PKI certifications. + Notifying users of service disruptions. + Implementing technical refresh of user equipment, to include ... and remote users for issue resolution. + Escalating issues to the customer that require more advanced technical knowledge. + Troubleshooting hardware… more
- Steampunk (Mclean, VA)
- …that service concepts are both desirable for users and feasible for technical implementation + Design and iterate on service prototyping using Figma and ... + Balance user needs with product manager priorities and technical feasibility to drive measurable results + Provide plain...+ 3+ years of experience in human centered design, service design, and/or customer experience design, translating… more
- Amazon (Chantilly, VA)
- …related engine mechanical failures. The Generator Service Technician is both the technical expert and primary customer support contact to the customer , ... empowers you to own them to completion. The Generator Service Technician has safety, customer satisfaction, and...Basic Qualifications - High school or equivalent diploma - Technical (Military/Trade School) training or 1+ years of electrical… more
- Capital One (Mclean, VA)
- Manager, Marketing Strategy - Upmarket & Premium Customer Marketing We're looking for an experienced Marketing Strategist and people leader to lead customer ... ensure marketing initiatives deliver on intent. Bring a data-based approach and customer -first innovative mindset to marketing to continually optimize customer … more
- SAIC (Norfolk, VA)
- …fast-paced environment + Outstanding analytical, problem solving skills, and excellent customer service + Excellent Interpersonal, written, and oral ... **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's ...customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications +… more
- GE HealthCare (VA)
- …repair/ service agreements, spare parts sales, training, installation support, field service technical assistance, etc. The position requires a deep ... customer experience. + Monitor key performance indicators (KPIs) related to service and customer satisfaction, identify areas for improvement, and implement… more
- Public Consulting Group (Richmond, VA)
- …internal documentation of client configurations, timelines, and deliverables. + Supports customer service and operations for clients: + initiative planning ... public sector. To learn more, visit www.publicconsultinggroup.com . The Sr. Client Service Associate - Progress Track is responsible for the day-to-day operations,… more
- Clean Harbors (Manassas, VA)
- …relates to work generated within the managed business units. + Provides engineering and technical support to field service offices. + Ability to provide timely, ... in Manassas, VA has an opening for a Field Service Project Manager. The successful candidate will be responsible...with developing relationships with key customers and understanding the customer issues. + Provide guidance to subordinates in order… more
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