- CACI International (Sterling, VA)
- …with appropriate stakeholders + Organizing, planning, and monitoring a program's customer service department to ensure optimized interaction between the ... CACI is currently looking for a motivated, career and customer -oriented Service Desk Lead with Agile methodology...can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels.… more
- GE HealthCare (VA)
- …equipment installations in one or more modalities. Responsible for driving customer satisfaction through Service Excellence. **Job Description** **Key Roles ... engage with other team members to ensure appropriate solution for the customer + Leads installations, validations, maintenance, and service repair needs… more
- Impact Fire (VA)
- …to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing ... to protecting lives and property from fire. Our cohesive team spirit and customer service -oriented culture are expressed in all that we do. We operate with the… more
- General Dynamics Information Technology (Fairfax, VA)
- …Yes **Job Description:** Transform technology into opportunity as a **ServiceNow Service Portal Subject Matter** at GDIT. Shape what's next for mission-critical ... career. **MEANINGFUL WORK AND PERSONAL IMPACT** _As a_ **_ServiceNow Service Portal Subject Matter,_** _the work you'll do at...to facilitate XML-based data exchange + Serve as the technical advisor, overseeing all technical aspects of… more
- Fujifilm (Richmond, VA)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... service area, and some unscheduled work in the service area with the assistance of technical ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root… more
- ThermoFisher Scientific (Richmond, VA)
- … locations in their service area, including some overnight travel for customer service and training sessions. + Field Service Engineers Apprentices ... such as Chemical, Bio-medical, Mechanical, or Electrical; or related experience. + Customer Service experience. + Student leadership experience and/or academic… more
- Fujifilm (Richmond, VA)
- …+ 3+ years management experience + 5+ years field experience in in a technical service industry + Experience with toner-based presses, inkjet equipment, color ... Field Service Technician (FST), to meet internal and external customer expectations. The District Manager will reinforce Fujifilm's leadership values by… more
- Capital One (Mclean, VA)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Richmond, VA)
- Director, Product Management - Customer Fraud Products Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, ... finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Richmond, VA)
- …liaise with training, and partner with groups on execution efforts.** + **Provide customer service and training to internal customers on specific processes they ... Sr. Associate, Risk Manager, Customer Identity Management Team **As a Sr. Associate,...the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process,… more