- Mass Markets (VA)
- …with experience. While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …in writing and to translate technical terminology into terms understandable to non- technical employees. + Exceptional customer service skills. + Advanced ... Platform service management + Performs Filesystem management + Provides technical expertise and assistance to team members as required. + Monitors operating… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and to translate technical terminology into terms understandable to non- technical employees. + Exceptional customer service skills. **Compensation ... analyzes job schedules and consults with appropriate functional, programming, and technical staffs to optimize job schedules. **Duties and Responsibilities:** +… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Excellent communication skills and the ability to translate technical terms to non- technical users. + Excellent customer service skills. + Experience in ... general direction of the help desk manager, your responsibilities will include providing technical support to agency users via phone, online, and in person. You will… more
- Rocket Software (Richmond, VA)
- …+ 7+ years of relevant technical experience + Excellent communication / customer service skills / confident telephone manner + Proactive and able to ... + Works on complex project scope with minimal direction from the technical lead and with Customer /SI nominated representatives to accomplish assigned… more
- Confluent (Richmond, VA)
- …coordinating between Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and ... One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted … more
- Leidos (Chantilly, VA)
- …High school diploma or equivalent. + 1-3 years of prior relevant experience in a customer service , technical support, or product support role. + Demonstrated ... and replenishment. **Primary Responsibilities** : + Respond promptly and professionally to customer service inquiries and requests related to supplies. +… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …in writing and to translate technical terminology into terms understandable to non- technical employees. + Strong customer service skills. + Experience ... Provides ongoing technical support and maintenance of production and development...Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED;… more
- OSL Retail Services (Sterling, VA)
- …to inspire and guide a team towards achieving sales targets and delivering exceptional customer service . Technical Acumen - Strong understanding of wireless ... but exceed their sales targets by providing expert advice and superior customer service . Reporting directly to the District Manager, you ensure your kiosk… more
- TekSynap (Dahlgren, VA)
- …+ ITIL-Based Service Management **Overview** We are seeking aSenior Customer Technical Support Specialist (Help Desk)to join ourteamatNaval Surface Warfare ... **Responsibilities & Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk).** The Senior Customer Technical… more