- ServiceNow, Inc. (Vienna, VA)
- …IL4, IL5 DoD or C2E clouds is highly desired . Deep understanding of customer technical pain points in adopting cloud technologies, and experience working ... through networking, solutioning, integration and other hurdles to increase customer value . Understand business and technical problems addressed by the products… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... (CI) SA you will be a leader with deep technical and business expertise influencing the AWS field on...improve AWS' overall value proposition. In addition to on-demand self- service resources, the CI team provides targeted support for… more
- CACI International (Chantilly, VA)
- …the core technology, reducing the number of interdependent systems, and bringing user self- service to our customer . As a PeopleSoft HRMS Application Developer, ... discussions underway to include digital chatbots to help the customer do more with less as the technology matures....year of experience with ORACLE and SQL commands. + Technical development experience with Enterprise Service Bus… more
- Chenega Corporation (Fort Belvoir, VA)
- …willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. Duties ... + Troubleshoot end users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by telephone, email, or… more
- CoreSite (Reston, VA)
- …(SLA) and data is uploaded to the OSS accordingly. + Provide day-to-day exceptional customer service and support. + On-call availability may be required to ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- ServiceNow, Inc. (Vienna, VA)
- …governed, and adopted. The PA partners with Customer Success Manager, Customer Success Executives, Expert Service , Partners, and account teams to advise ... Sector Platform Architect (PA) in Impact at ServiceNow is a strategic technical leader responsible for guiding platform strategy, governance, and value delivery for… more
- Nightwing (Sterling, VA)
- …design documents, test plans and security plans). + Work with the customer and leadership to compose technical documents including Design, Deployment, ... space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software… more
- The Hartford (Alexandria, VA)
- …and verbal communication skills, including the ability to prepare detailed technical reports, service plans, and business correspondence. Confident public ... or direct other field staff to deliver high-quality and technical surveys for both prospective and in-force customers. Our...needs, and leverage innovative tools and methodologies to enhance service delivery and customer outcomes. * Technology… more
- CBRE (Richmond, VA)
- …Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service , Engineering/Maintenance Location(s) Remote - US - Remote - US ... to join our growing team as we work to service one of the world's largest online retailers. We...is to provide customers with support based on the customer 's technical problems related to their building… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more
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