- The Hartford (Alexandria, VA)
- …and verbal communication skills, including the ability to prepare detailed technical reports, service plans, and business correspondence. Confident public ... or direct other field staff to deliver high-quality and technical surveys for both prospective and in-force customers. Our...needs, and leverage innovative tools and methodologies to enhance service delivery and customer outcomes. * Technology… more
- Microsoft Corporation (Reston, VA)
- …enhancements, and bugfixes within Azure Data products which are used by Microsoft's worldwide customer base. As a member of the Azure Data team, you will also be ... things no-one has thought of before, all in the service of production reliability. + Defines and develops standardized,...Qualifications:** + Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering… more
- Microsoft Corporation (Reston, VA)
- …a Designated Responsible Individual (DRI) working on call to monitor customer -facing services for degradation, downtime, or interruptions. Alerts stakeholders as to ... the status and gains approval to restore system/product/ service for simple problems. Responds within Service ...Qualifications:** + Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering… more
- Amazon (Herndon, VA)
- …to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value ... talk in technical depth with teams, you will cultivate strong customer , Amazon Global Sales (AGS), and ProServe team relationships which enables exceptional… more
- ServiceNow, Inc. (Vienna, VA)
- …our purpose to make the world work better for everyone. **The Team** The Customer Outcomes team at ServiceNow works with customers to help them achieve their ... business outcomes by providing Customer Success services. The team's purpose is to accelerate...role, responsible for helping our customers establish a strong technical foundation in the ServiceNow Platform and design solutions… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with global leaders for specialists, field sales, and AWS service teams to drive the technical go...public sector domain expertise, to assign the PSAs to customer projects, and to develop the segment technical… more
- Microsoft Corporation (Reston, VA)
- …which provides leadership, direction, and accountability for cloud design, service architecture, engineering infrastructure, and data platform development. You will ... requires a highly motivated self-starter who thrives in a fast paced, highly technical , constantly evolving environment. The ideal candidate will have a customer … more
- Leidos (Alexandria, VA)
- …This role is responsible for interacting with other administrators to handle service inquiries and problems. Duties include examining customer problems and ... . **Primary Tasks:** + Experience with interacting with customers to handle service inquiries and problems. + Provide technical support, administration, and… more
- SHI (Richmond, VA)
- …technologies. **Role Description** + Build and maintain relationships with Microsoft Customer Technical Specialists to strengthen collaboration and drive ... identifying errors or inconsistencies in work, and ensuring accuracy across all tasks. + Customer Service : Can take ownership of complex customer service… more
- Veralto (Richmond, VA)
- …team between FOS, technical services and internal operating groups to ensure customer needs are met + Responsible for learning our customer 's operations, ... level.** Successful individuals must also have an understating and technical knowledge within the industry of chemicals and water...new business to the front-line ChemTreat Field Sales and service team + Customer & prospect entertainment… more