- Owens & Minor (Richmond, VA)
- …inbound requests and/or incidents, balancing the need for customer service and issue resolution. + **Communicate Technical Concepts:** Effectively translate ... teams as needed, providing feedback to ensure an excellent customer service experience. + **Stay Informed:** Stay...as ServiceNow, is preferred. + Strong customer service skills and the ability to communicate technical… more
- BAE Systems (Herndon, VA)
- …Enterprise level technical standards documentation and diagrams + Strong customer service skills Core hours: 9:30-2:30 **Preferred Education, Experience, & ... document, and clearly articulate option of resolution to the customer . This is a complex and widely heterogeneous IT...4.5-Sx, Microsoft HyperV 2008 and 2012R2 (Microsoft Data Center service is a plus + Microsoft Data Proection manager… more
- Concentrix (Richmond, VA)
- …F&O and Power Platform-to identify cross-sell and up-sell opportunities based on customer needs and industry trends. ** Technical Leadership** + Engage in ... efficiency. **Trusted Advisor** + Build and expand trusted relationships with customer and partner architects, finance leaders, technical specialists, and… more
- Concentrix (Richmond, VA)
- …Chain, and Power Platform-to identify cross-sell and up-sell opportunities based on customer needs and industry trends. ** Technical Leadership** + Continuously ... Trusted Advisor + Build and expand trusted relationships with customer and partner architects, technical specialists, and...for this role (formerly known as CDS (Common Data Service ) **Preferred Qualifications** + Functional or technical … more
- Broadcom (Reston, VA)
- …leader in technology solutions, we are dedicated to providing our clients with top-notch service and expertise. In this role, you will play a crucial part in driving ... opportunities + Build and maintain strong relationships with clients to ensure exceptional service delivery + Present solutions and proposals to clients in a clear… more
- Deloitte (Mclean, VA)
- … technical specifications to drive development of the solution. Deliver technical specifications documents for customer review. Design custom development ... strategies, digital products and innovation, marketing, commerce, sales, and service . We are a team of strategists, data scientists,...calls or interface with a project manager + Deliver technical specifications documents for customer review +… more
- Oracle (Richmond, VA)
- …should have a demonstrated ability to think strategically about business, create technical definition around customer objectives in complex situations, develop ... the context of pre-sales engagements. Do you possess deep technical skills in network architecture and cloud computing; as...in network architecture and cloud computing; as well as customer facing skills, a passion for educating, designing, and… more
- Global Resource Solutions (Arlington, VA)
- …able to: sit, bend, reach, stoop, squat, stand, and walk. Communication: Excellent customer service via phone and face to face conversation, excellent written ... problems, and processes relating to them + Provides expert level consultation and technical services on all aspects of Information Security Serves as technical … more
- Serco (Herndon, VA)
- …Business Units to develop comprehensive and compelling technical solutions + Develop technical solutions to meet customer technical , schedule and price ... with internal technical , management and leader stakeholders to devise innovative technical solutions that fit within customer constraints. + Lead develops… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... curation of custom feature and availability requests for unique customer use cases. - Provide advanced technical ...unique customer use cases. - Provide advanced technical knowledge to your aligned GTM teams to unblock… more