- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... curation of custom feature and availability requests for unique customer use cases. - Provide advanced technical ...unique customer use cases. - Provide advanced technical knowledge to your aligned GTM teams to unblock… more
- Oracle (Richmond, VA)
- …delivering customized demonstrations, and proofs of concept (POC) to meet customer requirements. Ability to understand technical requirements/problems and turn ... / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less… more
- Medtronic (VA)
- …of cardiac medical terminology and the medical device industry + Excellent customer service skills + Proven ability to build/maintain positive relationships ... to improving regional performance. You will serve as the customer and field technical resource in CAS....with key customers across the region + Provides expert service at key accounts to establish and reinforce the… more
- General Dynamics Information Technology (Springfield, VA)
- …systems engineering or project management and proposal support + Experience with technical documentation, program related messaging and customer deliverables + ... Transform technology into opportunity as a Requirements Engineer with GDIT supporting our customer activities. In this position, you will play a critical role in… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- Solvarus (Chantilly, VA)
- …Test engineering background and significant space and ground domain knowledge in customer mission technical capabilities and performance. The candidate may have ... RVTMs, briefings, etc.) for new and modified mission and service capabilities. + Lead or support the execution of...and lessons learned of those VV&T activities. + Synthesizes customer contractual needs, requirements, and technical , schedule… more
- Cayuse Holdings (Richmond, VA)
- …with technical teams to integrate reporting solutions with the Customer Support Center's technology stack, including the CRM, Workforce Management Software ... channels (eg, calls, Live Chat, email) and identify trends influencing customer satisfaction, agent productivity, and service efficiencies. + Provide… more
- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying… more
- City of Norfolk, Virginia (Norfolk, VA)
- …accurate and concise documentation, memos, reports, and user guides. + Deliver outstanding customer service to City agencies and staff, ensuring timely and ... driving customer -focused innovation initiatives. It is comprised of four technical bureaus, which are Business Enablement, Customer Success and Productivity,… more
- CACI International (VA)
- …ServiceNow ITSM, ITAM, SecOps, and scoped applications + Experience with ServiceNow Customer Service Mgmt. (CSM) + Experience with custom ServiceNow apps ... client's business problems and ServiceNow Implementation Best Practices. + Understand customer requirements, translate to high-quality technical solutions, and… more