- Amentum (Norfolk, VA)
- …including alternate work schedules and after-hours contingencies. + Provide exceptional customer service , ensuring compliance with security clearance and ... classified materials in accordance with SECNAV and MARMC security requirements. + Strong customer service skills, with the ability to train personnel and adapt… more
- SHI (Richmond, VA)
- …high-quality delivery of services. + Develop and implement strategic plans to enhance service offerings and improve customer satisfaction. + Manage and mentor a ... of SHI Services - ServiceNow will lead a post-sales technical team focused on the ServiceNow platform. This client-facing...+ Lead team and resources to ensure a quality customer experience during ServiceNow services engagements. + Lead and… more
- Deloitte (Rosslyn, VA)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex ... problems with valuable outcomes, ensuring high-quality, lean designs and implementations. + Technical Leadership and Advocacy: Serve as the technical advocate… more
- Amazon (Herndon, VA)
- …of the following domains: emergent/military/network operation centers, logical security, and technical customer support. They will possess excellent verbal and ... (AWS) PACS Configurations Support Engineer works across IT Systems and provides technical support; security response for logical services and physical data center… more
- SHI (Richmond, VA)
- …development programs, including in-person and remote sessions. + Participate in customer and internal meetings, providing technical guidance and facilitating ... of continuous threat and exposure management consulting, penetration testing, and operational service programs to a portfolio of our clients. The Security Consultant… more
- Leidos (Alexandria, VA)
- …functionality of capabilities of customers. This role requires an individual that is technical , customer oriented and familiar with utilizing Microsoft tools and ... 3 engineering of Microsoft Endpoint Configuration Manager (MECM) servers and troubleshooting customer issues utilizing the service . + Strong experience with… more
- Red River (Chantilly, VA)
- …to non- technical users + Demonstrated commitment to delivering high-quality customer service with empathy, patience, and professionalism + Strong attention ... time zones. As the first point of contact for technical issues, you'll handle inbound calls and assigned tickets...ServiceNow in a prompt, professional manner. + Deliver high-quality customer service with a focus on empathy… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service teams to bring the voice of the customer to the service roadmap. You will...of Serverless. This includes driving the overall sales and technical strategy. Help define the market segments, customer… more
- NANA Regional Corporation (Fredericksburg, VA)
- …Records, RTT, PCMD, mobile forensic reports, etc.). + Possess and demonstrate excellent customer service centric attitude. + Be proficient with Microsoft Office ... In this role, you will be a part of an overall Electronic Surveillance Service Delivery and Service Level Agreement (SLA) Management process for the FBI… more
- Red Hat (Richmond, VA)
- …organizational blockers to adoption. **What you will do:** + Executes and documents technical engagements, as defined by the customer 's Success Plan initiatives, ... & Adoption team seeks a highly energized and self-motivated technical expert to reduce the time to value and...expert to reduce the time to value and optimize customer outcomes, enabling customer adoption of Red… more