- CACI International (Arlington, VA)
- …ServiceNow ITSM, ITAM, SecOps, and scoped applications * Experience with ServiceNow Customer Service Mgmt. (CSM) * Experience with custom ServiceNow apps ... client's business problems and ServiceNow Implementation Best Practices. * Understand customer requirements, translate to high-quality technical solutions, and… more
- CACI International (Springfield, VA)
- …incidents, coordination with commercial and external Service Providers, customer impact assessments, coordination of maintenance activities, technical ... * * The Integrated Operations (IO) Bridge supports the customer by providing on-site technical expertise to...* Excellent written and verbal communications skills * Excellent customer service skills * Proficient writing skills… more
- IT Concepts (Mclean, VA)
- …teams. Customer Engagement: + Act as a strategic and trusted technical partner to corporate services and service delivery, aligning technology direction ... solution viability through feasibility studies, proofs of concept, and structured technical risk assessments to inform architecture decisions. + Establish and… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …programmatic and technical options against user requirements. Communication and Customer Service + Enhance oral and written communication skills for ... issues + Milestone: Successfully troubleshoot a simulated system problem Week 8: Customer Service , Feedback & Final Project + Develop skills in soliciting… more
- World Wide Technology (Chantilly, VA)
- …Sector teams, and WWT customers to provide consulting, scoping, planning, quoting, and technical expertise that aligns with complex customer requirements. + Be a ... define a technical migration roadmap to the cloud reflecting specific customer needs. + **Communication & Regional Knowledge:** + Ability to learn quickly,… more
- Amazon (Arlington, VA)
- …cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer 's cloud journey. In this ... guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge… more
- Clark Construction Group, LLC (Mclean, VA)
- …access management, SSO/MFA, data entry troubleshooting). + Proven record of delivering strong customer service in a fast-paced technical environment + ... enthusiastic learner with a strong desire to deliver exceptional customer service . This is an onsite role...of experience working in a dedicated IT Help Desk, Service Desk, or Technical Support role +… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the… more
- Oracle (Richmond, VA)
- …procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead ... **Job Description** **Sr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite** If you're a senior-level NetSuite consultant with… more
- Oracle (Richmond, VA)
- …procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead ... in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.Operates… more