- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requirements and business objectives. You'll be a key leader in driving customer success through their cloud journey, providing technical expertise and best… more
- Microsoft Corporation (Reston, VA)
- …support service reliability + Partnering with stakeholders to develop technical solutions and automation (eg, code, scripts) + Supporting live services operating ... **Required Qualifications:** + Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with… more
- Siemens (Chesapeake, VA)
- …creating the contract, negotiating terms, closing opportunities, and providing on-going customer service selling any upgrades and add-on opportunities You ... customer 's needs into winning solutions, for direct end-user service market. As a MAC Service Senior...and product trends, continue to pursue in-depth product and service knowledge and acquire deeper selling, technical … more
- Cognizant (Richmond, VA)
- …Amazon Connect for customer cloud transformations. . - Develop and maintain technical playbooks for service outages or degradation, and conduct mock failover ... for customer cloud transformations. Disaster Recovery: Develop and maintain technical playbooks outlining steps for service outages or degradation, and… more
- Amazon (Arlington, VA)
- … product used by external engineers/IT professionals Engage with customers throughout the service lifecycle Responsible for customer service adoption success ... We are seeking a highly skilled and innovative Sr. Technical Product Manager to join our Amazon Robotics team....needs Mitigate long-term risks Perform on-call duties for the service area Develop product plans with clear, measurable success… more
- TekSynap (VA)
- …and enterprise tool support, ensuring comprehensive capabilities to meet the diverse technical and operational needs of the government customer . TekSynap is ... Data Center suite (Bamboo, Bitbucket, Confluence, Crowd, Jira Software, Jira Service Management), IBM DOORS, and other such Enterprise tools. The Collaborative… more
- Serco (Arlington, VA)
- … expertise in the management of cybersecurity requirements of developmental and in- service missile systems. Use your technical , managerial, and collaborative ... **Position Description** Serco has a high profile and challenging technical position supporting acquisition of US Navy warfare systems. This great opportunity will… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures comply with DoD ... their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. The… more
- Microsoft Corporation (Reston, VA)
- …practices to deliver services in complex cloud environments. + Design and automate service scale features and customer requirements. + Design and implement ... a safer place for all. We want to reshape security and empower every user, customer , and developer with a security cloud that protects them with end to end,… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more