- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... products, and technical challenges in HPC. Key job responsibilities Design Customer Solutions - Collaborate with the wider AWS teams to help customers and… more
- Oracle (Richmond, VA)
- … Technical Program Management - Root Cause Analysis & Service Excellence (Oracle Analytics)** **Turn incidents into insight-and insight into reliability.** ... **Root Cause Analysis (RCA)** team under the **Quality of Service (QoS)** pillar. This is a senior technical...technical and executive audiences. \#LI-MO1 Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Leidos (Lorton, VA)
- …managing the self-hosted components that may reside in the cloud. + Excellent customer service , communication, organizational and technical skills. Including ... to address performance issues and lead efforts to optimize the instance. + Provide technical guidance and support for ServiceNow IT Service Management (ITSM) and… more
- Sciolex Corporation (Chantilly, VA)
- …and Technical Assistance (SETA) Pentagon (J2/J8) Outreach Representative. The customer outreach activities are focused on Joint Staff J2 and Joint Staff ... information requirements (CCIRs). + Facilitate communication, cooperation and National System technical collection expertise between the customer and its users,… more
- Pep Boys (Newport News, VA)
- …be expected to maintain technical capabilities to ensure proficient use of service equipment and maintain certification status. Strong customer service ... are maintained at 100%. Will be a resource regarding technical matters related to installation and proper application of...and deal with several abstract and concrete variables Strong customer service skills Strong verbal communication skills… more
- Concentrix (Richmond, VA)
- …to help accelerate your customers' transformation journey-especially in modernizing customer service operations with D365 Contact Center. **Qualifications** ... projects, including contact center modernization, omnichannel enablement, and AI-driven customer service solutions. **Preferred Qualifications** + Bachelor's or… more
- Oracle (Richmond, VA)
- …knowledge to customers considering or already using Oracle. * Act as a technical liaison between customers, service engineering teams, and support. * Leverage ... through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white… more
- Oracle (Richmond, VA)
- …Cloud, as well as strong leadership and communication skills to work effectively with customer technical teams and business stakeholders to ensure customer ... cloud adoption efforts. Acts as an acknowledged authority for customers and sales on technical cloud solutions and customer success. Viewed by peers as a leader… more
- Amazon (Arlington, VA)
- …expertise, able to address advanced concepts and feature designs. You will provide technical expertise to help grow the adoption of a portfolio of services that ... includes Amazon Elastic Kubernetes Service , Amazon Elastic Container Registry, and AWS App Mesh....knowledge to solve. SSAs craft scalable, flexible, and resilient technical architectures that address those challenges. This might involve… more
- World Wide Technology (Chantilly, VA)
- …on a prioritization roadmap for infrastructure and application modernization. + Work with customer technical leads, client executives, and partners to manage and ... implementations of cloud solutions. + Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables,… more