- Microsoft Corporation (Reston, VA)
- …support service reliability + Partnering with stakeholders to develop technical solutions and automation (eg, code, scripts) + Supporting live services operating ... **Required Qualifications:** + Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with… more
- Microsoft Corporation (Reston, VA)
- …practices to deliver services in complex cloud environments. + Design and automate service scale features and customer requirements. + Design and implement ... a safer place for all. We want to reshape security and empower every user, customer , and developer with a security cloud that protects them with end to end,… more
- Koniag Government Services (Chantilly, VA)
- …mentality with ability to work independently and lead a team + Strong customer service orientation with ability to build positive relationships at all ... a Secret clearance to support KDS and our government customer . This is a remote opportunity. We offer competitive...This role is essential to bridge the gap between technical implementation teams and business stakeholders, ensuring ICAM solutions… more
- Competitive Range Solutions, LLC (Arlington, VA)
- …monthly trouble ticket reports to identify areas for improvement and ensure high-quality customer service . + Ensure all operations and procedures comply with DoD ... their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. The… more
- General Dynamics Information Technology (Falls Church, VA)
- …responds to management direction, and solicits feedback to improve. + Must have customer service experience as this position will require candidate to engage ... Linux,Operating Systems Security,Red Hat Ansible,Red Hat Enterprise Linux (RHEL),Security Technical Implementation Guides (STIGs) **Certifications:** Comp TIA Security +… more
- Amazon (Arlington, VA)
- … product used by external engineers/IT professionals Engage with customers throughout the service lifecycle Responsible for customer service adoption success ... We are seeking a highly skilled and innovative Sr. Technical Product Manager to join our Amazon Robotics team....needs Mitigate long-term risks Perform on-call duties for the service area Develop product plans with clear, measurable success… more
- SAP (Herndon, VA)
- …of US national security and critical infrastructure customers. **This position requires access to customer data. Must be a US citizen; SAP NS2 does not offer Visa ... Brief Description: The primary responsibilities of this role are core customer support, innovation and proactive activities and participation in a continuous… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... experience of distributed applications - 10+ years management of technical , customer facing resources - Bachelor's degree in Computer Science or… more
- Coinbase (Richmond, VA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... at Coinbase in supporting Coinbase's goals of improving security, customer service , and cost. You will be...on their design and implementation. * Be a thoughtful technical voice and support your team in making diligent… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical...AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service ) at enterprise scale in a contact center environment… more