- Red Gate Group (Chantilly, VA)
- The Red Gate Group, founded in 2006, is a Service -Disabled Veteran-Owned Company based in Chantilly, VA. As an SDVOSB, the Red Gate Group has established a ... development, operational design, and technology integration. RGG delivers high-quality, customer -centric solutions around the world-from the foxhole to the highest… more
- Amentum (Warrenton, VA)
- …including establishment, updates, and repairs, while identifying opportunities to improve customer service processes. + Provide responsive, multi-channel support ... issues while minimizing system downtime + Maintain accurate records of technical incidents and service requests, escalating complex or unresolved issues… more
- Truist (Richmond, VA)
- … demands can be met 7. Manages EOL Evergreening of old equipment to manage technical debt 8. Enables "above the line" self- service abilities and provides support ... to ensure customer satisfaction by delivering excellence in products and service 15. Ability to work and communicate with peers, vendors, internal staff,… more
- MongoDB (Vienna, VA)
- …organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers. MongoDB Pre-Sales ... using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct… more
- Amazon (Arlington, VA)
- …Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs * Providing technical guidance and troubleshooting support ... design, implement, and manage complex cloud infrastructure solutions that meet their technical requirements and business objectives. You'll be a key player in… more
- ManTech (Chantilly, VA)
- …Demonstrated initiative, sound judgment, effective decision-making to include experience in Customer Service . + Proficiency with Microsoft 365 Productivity ... **MANTECH** seeks a motivated, career and customer -oriented **Facilities Network Lead** to join our team...and develop infrastructure requirements for network rooms. + Provide technical expertise and guidance to team members and business… more
- NTT DATA North America (Bland County, VA)
- …Job Description: Summary: The Senior Cloud Engineer is responsible for advanced technical support, administration, and optimization of managed customer cloud ... of backup strategy, disaster recovery, and high-availability architecture. Be able to support customer remote file service in Azure File Share in Azure Gov… more
- SAIC (VA)
- …problems. **Qualifications - External** ** Service Desk Analyst Experience/Knowledge Required** + Customer Service and Level 1 Technical Support + ... technical problems and answers queries by telephone or self- service ticket in support of internal and/or outside ...strong written and verbal communication skills. + Provide excellent customer service . + Proven ability to think… more
- Naval Sea Systems Command (Manassas, VA)
- …to meet SONAR (Software and Hardware) deadlines and maximize productivity, efficiency, customer service , cost, quality, and safety objectives. You will ensure ... in a productive, safe and respectful work environment. You will provide technical expertise to NOST personnel (combination of Civilians, Contractors and Active Duty)… more
- NTT America, Inc. (Richmond, VA)
- …Generate new sales consistent with monthly NIMRR targets. + Prepare commercial and technical service proposals and ensure such proposals are technically and ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...responsible for leading the strategy and success of the customer 's overall engagement with GIN, closely coordinating all activities… more
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