- SHI (Richmond, VA)
- …and implement communication strategies, and coach others to improve their communication skills. + Customer Service : Can lead strategic customer service ... initiatives, inspire others to prioritize customer service , and foster a culture of continuous customer service improvement. + Research: Can lead… more
- CACI International (VA)
- …Continental US * * * **The Opportunity:** CACI is seeking an experienced, skilled technical Business Analyst in support of the Department of the Air Force (DAF) ... Enterprise IT as a Service (EITaaS) program. The successful candidate will be a...Force. We are seeking a highly motivated and experienced Technical Business Analyst to bridge the gap between business… more
- Oracle (Richmond, VA)
- …edge networking. + Strong automation and network troubleshooting skills. + Service provider or cloud-scale physical networking experience. + Excellent documentation ... programs by defining high-level objectives and delivery procedures. Organizes project technical milestones & supporting tasks. May work as project technical… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requirements and business objectives. You'll be a key leader in driving customer success through their cloud journey, providing technical expertise and best… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …delivery, ensuring adherence to quality standards like ITIL, and maintaining high customer satisfaction through effective technical guidance and leadership. Key ... service metrics to identify areas for improvement and ensure consistent, high-quality service delivery. * Technical Leadership: Provide technical guidance… more
- Air National Guard Units (Langley AFB, VA)
- Summary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a Supervisory Quality Assurance Specialist (Title 32) ... that they have met the defined quality and quantity standards. Resolve technical problems of subordinate personnel. Selects candidates for the Quality Assurance… more
- WSP USA (Richmond, VA)
- …for leading quality assurance and quality control efforts across all aspects of customer service and operations. This role ensures compliance with contractual ... + Develop, implement, and maintain a comprehensive quality management plan for customer service and operations. + Oversee quality assurance activities for… more
- CACI International (VA)
- …Analytics (PA) and reporting with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model that provides ... services to enable mission success and improve end-user experience across the customer environment. On this program, we deliver capabilities and services to… more
- M. C. Dean (Alexandria, VA)
- …and checklists for service calls, routine maintenance, and commissioning tasks. + ** Customer Service :** Field customer service requests courteously ... experience. + Vocational school or associate degree in a technical trade preferred. + Three years BAS monitoring and...(Written and Verbal) + Problem-Solving + Critical Thinking + Customer Service **Desired / Advantageous Qualifications:** +… more