- Amazon (Herndon, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Web Services (AWS) is seeking a Deal Specialist for the Strategic Customer Engagements (SCE) Workload Analyst team. This is a unique opportunity to provide… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business success with advertisers - Manage prioritization and trade-offs among customer experience, monetization, technical and operational lift, and competing… more
- Capital One (Mclean, VA)
- …the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you're using the best ... embrace the opportunity to work alongside a team of technical experts, and you are able to transition between...of channels to serve as the voice of the customer internally - identifying new capabilities, defining product features,… more
- Coinbase (Richmond, VA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately… more
- Amazon (Herndon, VA)
- …external) to understand their needs, and to define innovative solutions that meet customer 's requirements. You are able to influence technical priorities and ... Description The AWS Security Incident Response service team is dedicated to helping customers prepare...Incident Response. You will be the voice of the customer within AWS, prioritizing development of new products and… more
- Huntington Ingalls Industries (Chesapeake, VA)
- …effective customer communications and relations. May provide onsite training of customer support personnel. + Provide technical support for the following ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- CoreSite (Reston, VA)
- …market competition to drive strategic decision-making + Evaluate market needs and customer requirements aligning them with technical capabilities to develop and ... of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence,… more
- ManTech (Mclean, VA)
- …role. + Candidates should bring a strong background in IT troubleshooting and customer service , with experience supporting a broad range of technologies. + ... IT support tools. **Preferred Qualifications:** + Excellent communication, problem-solving, and customer service skills with the ability to work effectively… more
- SHI (Richmond, VA)
- …developed tools and discovery scripts + Build and update documentation on customer Microsoft 365 environments and integrations + Assist Solution Architects with ... + Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations + Lead the development of… more
- Ensono (Richmond, VA)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... + Establishes working relationships with current Global Financial Services (GFS) customer executives and thereby understands business priorities and IT needs. +… more