- Coinbase (Richmond, VA)
- …managing the agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to ... at scale, while integrating with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing (ie. job duties)* *… more
- Amazon (Arlington, VA)
- …iterative feedback mechanisms. - You are a partner for the AWS Account, Support, and Service teams to convey customer and partner feedback and lessons learned to ... a Sr. Engagement Manager, you will collaborate across roles to understand a customer 's mission objectives and define project goals. You will lead peers, small teams,… more
- The Hertz Corporation (Richmond, VA)
- …leadership and act as a senior level mentor and provide support to technical personnel for any/all issues regarding service design, implementation, education and ... A Day in the Life: The IAM Senior Engineer will be responsible for the service design, build and documentation all key elements of Hertz Customer IAM and… more
- Gemini 3 Group (Stafford, VA)
- …Modernization, Policies, and Guidance. G3G strives to provide superior quality and unparalleled customer service in all aspects of our business. We believe each ... customer + Translate business requirements into functional and technical specifications, ensuring alignment with project goals. + Communicate complex information… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... tutorials, blog posts, publications, sample code, and presentations adapted to technical , business, and executive stakeholder. 5. Provide customer and… more
- Amazon (Arlington, VA)
- …(eg, Amazon SageMaker) and generative AI applications - Experience with technical customer -facing engagements, and strong communication skills, with attention ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... solutions. You will be responsible sales support, ensuring alignment to customer business outcomes and value realization. The AWS Professional Services organization… more
- Actalent (Harrisonburg, VA)
- …role in the commissioning of building automation systems tailored to each customer . We seek a self-motivated, detail-oriented, and customer -focused team member ... less experienced engineers, and provide expertise as a product and technical specialist. Responsibilities + Initiate, install, troubleshoot, and optimize customer… more
- Quality Technology Services, LLC (Ashburn, VA)
- …Sales Engineering, Design & Construction and Colocation Operations to coordinate site technical solutions and drawings for customer move-ins and turn-ups, ... environment.** **RESPONSIBILITIES, other duties may be assigned** + Provide technical support to all aspects of data center operations...to achieve 100% uptime and 100% compliance with all customer SLAs. + Assist in all site construction activity… more
- EPSILON SYSTEMS (Portsmouth, VA)
- …work packages prior to start-work for completeness, accuracy and compliance with technical specifications and customer requirements for welding, brazing and NDT. ... Matter Expert (SME) in Welding, Brazing and Non-Destructive Testing associated with service craft, boat, ship, and submarine repair and modernization. Duties and… more