- Insight Global (Herndon, VA)
- …issues and the follow-on root cause analysis and ongoing monitoring of the technical environment. Facilitate customer and multi stakeholder technical ... assess response effectiveness, establish success criteria and improve processes. Facilitate detailed technical root cause analysis sessions with the customer and… more
- CACI International (Reston, VA)
- …defense and intelligence community. + Proven track record of developing innovative technical solutions to complex customer problems. + Strong executive presence ... Technical Executive Director, Cyber Job Category: Engineering Time...direction ensuring alignment with mission priorities, business objectives, and customer need. + Guide innovation by evaluating and integrating… more
- Amazon (Herndon, VA)
- Description We are looking for a Product Manager - Technical to own and deliver new products and features for the Aerospace industry. Amazon Web Services provides a ... and operates fully managed services and features that connect customer -owned edge hardware, such as spacecraft and satellite antennas,...us! This opportunity is for a Product Manager - Technical to join the Aerospace Edge Solutions team and… more
- General Dynamics Information Technology (Fairfax, VA)
- …documentation. + Performing fit-gap analysis between Salesforce functionality and customer requirements. + Developing, documenting, and providing technical ... epics and decompose into user stories. + Verifying completion of requirements with customer and service providers, ensuring expectations are appropriately met. +… more
- Coinbase (Richmond, VA)
- …team is dedicated to eliminating customer pain points, empowering our global customer base via self- service and automation, and optimizing customer ... technology roadmap. You will identify opportunities to elevate our self- service and automated support experiences in ways that delight...customers and achieve key results. * Lead and manage technical programs to improve the customer experience… more
- Capital One (Richmond, VA)
- … Customer Success team to improve onboarding, product adoption, and drive customer 's strategic goals. Technical Deployment Strategists must be able to ... customer adoption and performance + Develops and maintains technical support procedures and policies + Serves as a...of experience developing, marketing, selling, or supporting a client-facing technical product or service at scale. +… more
- V2X (Springfield, VA)
- …and proposing innovative solutions to resolve technical and related issues + Customer Service experience in federal and or intelligence community. + Project ... skills, and communication skills. + Strong communication (oral and written), interpersonal and customer service skills. + Working Environment: + The work is… more
- Leidos (Herndon, VA)
- …(co-workers, management, and customers) to exchange accurate information. + Embracing diverse technical disciplines and excellent customer service skills. ... to provide Tier 1 and 2 installer switch support. The client requires a customer service focused candidate with the ability support 24x7 operations; due to… more
- Prism Maritime (Chesapeake, VA)
- …with the demands of a project and may be required, at times, to travel to customer sites outside of the Field Service Office area. Specific description of duties ... in planning and conducting ship-checks and site surveys to validate customer furnished information including engineering drawings and technical publications… more
- Amazon (Arlington, VA)
- …and technical guidance. This guidance will involve areas of customer support, access management, secure network configurations, and the security around tools ... external party engagements for AWS. AWS Security needs Security Technical Program Managers who can manage risk and drive...Bar by helping our customers properly think through their service secure system design, data sharing mechanisms, and long… more