- SHI (Richmond, VA)
- …This role involves providing technical escalation support, delivering exceptional customer service , and analyzing, identifying, and planning improvements to ... assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service , engaging with customers on updates, incident responses,… more
- Cayuse Holdings (Richmond, VA)
- …and solutions are addressed promptly to maintain service continuity and meet Service Level Agreements (SLAs). The Technical Manager is responsible for system ... and implementation phases. By leveraging technical expertise, the Senior Technical Manager facilitates deployments, enhances customer interaction tools, and… more
- HCA Healthcare (Salem, VA)
- … resource responding to end user desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, ... division or facility computer systems, and provides a superior customer support experience for division and facility users +...desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- CACI International (VA)
- Technical Writer Job Category: Service Contract...be part of a high-performing group dedicated to our customer 's missions and driven by a higher purpose - ... * **The Opportunity:** CACI has exciting opportunities for a Technical Writer in support of the Department of the...of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The successful candidate will be a… more
- Oracle (Richmond, VA)
- …multiple technical issues reported by customers Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, ... Description** As a Principal Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers… more
- Oracle (Richmond, VA)
- …with technical and non- technical staff at all levels of the Customer organization. + Understanding of CSS Service Portfolio (Cloud and On-prem). + Proven ... PaaS), GCP, AWS and Azure. Act as a trusted technical advisor and liaison between Customer and...a trusted technical advisor and liaison between Customer and Oracle implementation, Support and Development teams in… more
- CHS Inc. (Richmond, VA)
- …in agricultural industry with field research, data evaluation skills and technical service background. **Additional Qualifications** + Advanced degree preferred ... Northwest. We are looking for a ** Technical Product Specialist** for providing technical agronomy service and sales support to Account Managers and customers… more
- Masego (Springfield, VA)
- …an award-winning small business that specializes in GEOINT services. As a Service -Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard ... conduct and completion of all TSCM activities, related support, and other technical operations supporting the NGA TSCM program, TSSC modernization goals, and Office… more
- CACI International (Chantilly, VA)
- … Technical Solution Architect with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model that provides ... enable the DoD customer 's IT operations. **Responsibilities:** + As a ServiceNow Technical Solutions Architect for an agile team, you will be responsible for all… more
- Noblis (Reston, VA)
- …policies, procedures, and techniques. Build and maintain effective relationships for customer service and project support; demonstrate initiative and proactively ... (MCS). DHS S&T was established by Congress to provide innovative scientific and technical solutions to the nation's homeland security challenges. Within S&T, MCS is… more