- NBT Bank (Syracuse, NY)
- …team members from within and outside of TM. Serve as a trusted advisor for our largest, most complex business customers. Communicate and cultivate relationships with ... across teams to achieve sustainable results. Deliver excellence by addressing customer 's most complex digital payments challenges and ensuring excellence in the… more
- Oracle (Albany, NY)
- …SaaS business priorities. + Drive **automation and orchestration** initiatives to reduce technical debt, accelerate delivery, and enhance service resiliency. + ... knowledge of **AI, MLOps, and orchestration** to streamline operations, eliminate technical debt, and propose automation opportunities. Collaborate with AI/ML Ops… more
- Cardinal Health (Albany, NY)
- …and data solutions. Working to be healthcare's most trusted partner, our customer -centric focus drives continuous improvement and leads to innovative solutions that ... organization. This role will also serve as a senior technical and strategic resource ensuing IT operations, projects, and...to the leadership timely + Act as a trusted advisor to IT and business leadership as well as… more
- IBM (New York, NY)
- …implementation Pre-sales/Sales * Facilitate initial discovery calls - assess and map customer needs to capabilities of the Oracle Cloud Financials applications * ... Financials to prospective customers * Stay current with all service offerings - cross application, cross-geography * Stay current...and share with team. * Act as senior client-facing advisor on designs and best practices. * Perform hands-on… more
- Oracle (Albany, NY)
- …and translate them into technical specifications. + You are passionate about customer service , with a strong customer focus, excellent problem-solving ... on this team, you will serve as a trusted advisor to the customers, providing expert mentorship on Oracle...identify gaps and challenges to help craft and define customer FCCS requirements and visions. You will lead the… more
- Oracle (Albany, NY)
- …best practices, configuration, and reusable solution patterns. + Act as a trusted advisor to clients on ** service logistics trends and best practices** . ... **Job Description** As a ** Service Logistics Functional Consultant** , you will be...setup + Costing and billing integration + Collaborate with technical teams (OIC, integrations, reports) to deliver seamless solutions.… more
- Oracle (Albany, NY)
- …+ Records and publishes detailed minutes of discovery sessions. + Translate Customer requirements into technical solutions. + Provide product training to ... (FAT), System Acceptance Testing (SAT), and Go-Live. + Identifies additional product/ service opportunities in customer organization. Preferred experience: + 10+… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... on the Highest Standards: believing every stakeholder is a customer and every customer deserves our best...our organization. Key job responsibilities *Act as a strategic advisor to NAMER Sales leaders, leveraging data and analyses… more
- Trellix (New York, NY)
- …industry-leading security solutions found in the Trellix portfolio and ensures maximum customer support and satisfaction to major accounts. You'll work with our ... to demonstrate how a proposed solution will exceed our customer requirements. Being a part of this sales team,...will regularly produce and close both software and professional service opportunities. + Participate in sales conference calls, new… more
- SUNY Brockport (Brockport, NY)
- …two units to run efficiently. Beyond basic office support and highly effective customer service skills, this role requires programmatic and curricular knowledge, ... to build meaningful lives and vibrant communities. SUMMARY This is a customer -facing position in the AACSB-accredited School of Business & Management, Center for… more