- Capital One (Richmond, VA)
- …privacy, and compliance information. + Customer Engagement: Act as a trusted technical and security advisor , engaging customer security teams and IT ... Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service ...across various domains. + At least 4 years in customer -facingroles, acting as a trusted advisor to… more
- Valvoline (Salem, VA)
- **_Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives!_** **Full Time and Part Time** **Increase your wages through completion of ... safe on the road. -Responsible for the organization and productivity of the service center through guest interactions thorough vehicle inspections, and service … more
- IBM (Herndon, VA)
- …transformation. They will have demonstrated the ability to become a trusted technical advisor to customer and business leaders. Responsibilities: ... HashiCorp, you will play a critical role within the Customer Lifecycle Management organization, acting as a technical...a highly dynamic environment that focuses on providing outstanding customer service * Comfort working remotely and… more
- Microsoft Corporation (Reston, VA)
- …Compliance) + Ability to read/analyze network and web traces. + Excellent Customer service , problem-solving, and teamwork skills; ability to handle high-pressure ... you will take a hands-on role in troubleshooting and resolving complex technical challenges, delivering secure solutions that shape customer environments on… more
- SAP (Herndon, VA)
- …approval to transfer.** Service Delivery Manager (SDM) acts as a trusted technical advisor in the safeguarding and optimization of customer 's investments ... and executable service plans Tasks: + Ensure customer satisfaction on technical delivery and support...Customer specific guidance derived out of EWAs, RCAs, Technical Services and Monthly Service Reviews, providing… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical ...innovative AWS AI/ML skills while serving as a trusted advisor for internal and external customers. You'll develop and… more
- Coinbase (Richmond, VA)
- …our highest value customers. * Minimum of 1 year of relevant experience in a customer service or support role in a fast paced environment including working with ... primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll...in the most efficient manner. * Be a trusted advisor , listen and empathize so the customer … more
- Confluent (Richmond, VA)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... Streaming Platform. This role is offered to active duty service members who are enrolled in the Skillbridge program...the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …identifying and solving customer issues * Ability to learn and explain technical and product related information * Ability to travel as needed * Experience with ... ** Customer Success Partner** **Category:** Business Consulting, Strategy and...build relationships with client leaders, serving as a trusted advisor ensuring a positive experience and success with our… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... relevant experience - Direct field experience in working with large customers - Technical acumen to understand AWS service features and value proposition -… more
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