- Bilfinger Industrial Services Inc. (Chesapeake, VA)
- …to serve their market in order to propose solutions, identify improvements, enhance customer service and retention, and grow business; Assists proposal and ... This position will also serve as the Senior Site Representative (SSR), being responsible for management of the area...+ Estimating: Performs independent review of estimates based on technical specifications, scope of work and drawings or sketches;… more
- TekSynap (Arlington, VA)
- …Qualifications** **RESPONSIBILITIES** + Provide round-the-clock support and monitoring of technical control operations, responding to trouble tickets, inquiries, and ... service requests from customers, DISA, and JSP ...reports and metrics on CAB performance, ticket resolution rates, customer satisfaction scores, and other key performance indicators, providing… more
- Serco (Newport News, VA)
- …News Shipyard, Huntington Ingalls, you will be on a dynamic team providing technical and programmatic support to the VIRGINIA Class Submarine Program (PMS450), the ... you will:** + Ensure streamlined and successful resolution of technical issues in support of Virginia Class and /...issue to the appropriate cognizant SME and program office representative to drive to resolution. + Clearly and concisely… more
- Leidos (Ashburn, VA)
- …and employee capabilities. + Represent Division leadership as a senior representative /interface for customer engagement. + Collaborate with the Deputy ... The SD will provide the internal voice of the customer and will work with the customer ...and existing systems. The SD will help set the technical vision and roadmap for the applications/systems in the… more
- Pep Boys (Richmond, VA)
- …satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed ... of all lower job descriptions (Technician B, Mechanic, General Service Technician). + Adequately explain technical diagnoses...applicable + High level of motivation, energy and a customer -focused attitude. + Must have a valid driver's license.… more
- Pep Boys (Newport News, VA)
- …successful Master Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed ... of all lower job descriptions (Technician A, Technician B, Mechanic, General Service Technician) + Adequately explain technical diagnoses and needed repairs… more
- Veralto (Glen Allen, VA)
- …Associate's Degree, Bachelor's Degree Preferred + 2-3 years of business and/or customer contact center experience preferred + Technical equipment knowledge ... **GENERAL DESCRIPTION** Fulfill internal and external customer needs as an Equipment Coordinator through a...a day). The Equipment Coordinator provides unscripted, customized professional service with the expectation that the Coordinator has sole… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on ... ASI requests. + Oversee all tasks related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier-II Work Center support to… more
- Pep Boys (Manassas, VA)
- …diagnose and repair tire and automotive services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs ... duties of all lower job descriptions (Mechanic and General Service Technician). + Adequately explain technical diagnoses...applicable + High level of motivation, energy and a customer -focused attitude. + Must have a valid driver's license… more
- Pep Boys (Annandale, VA)
- …diagnose and repair tire and automotive services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs ... Perform job duties of all lower job descriptions (Mechanic and General Service Technician). Adequately explain technical diagnoses and needed repairs to… more