- Teledyne (Hampton, VA)
- …a team that wins. **Job Description** **Job Summary:** Responsible for providing effective customer service for all internal and external Company customers by ... training and development opportunities; Strives to continuously build knowledge and skills. . Customer Service - Responds promptly to customer needs; Meets… more
- Cognizant (Richmond, VA)
- …**Key Responsibilities:** + Answer inbound calls from customers + Delivering outstanding customer service by resolving inquiries promptly and professionally + ... **Banking Customer Support Representative (Remote)** Are you...environment with changing priorities **Required Skills & Qualifications:** + ** Customer Service Expertise:** Strong verbal and written… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …resolve customer issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the ... maintains knowledge of customer business applications and environment. Understands the customer Service Level requirement metrics and objectives. + Has a… more
- RTX Corporation (Arlington, VA)
- … customer -facing issues and lead efforts to deliver exceptional customer service experiences-resolving concerns with professionalism, ownership, and urgency ... a Director, Office of the Secretary of War (OSW) Customer Account Manager (CAM) to lead business development efforts...program development and investment decisions. This role demands strong technical acumen, deep market insight, and the ability to… more
- Koniag Government Services (Vienna, VA)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to support ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...users for issue resolution. + Escalating issues to the customer that require more advanced technical knowledge.… more
- TekSynap (Arlington, VA)
- …troubleshooting. + Experience with various desktop systems, operating systems, and diverse technical environments. iv. Excellent customer service orientation ... teams in the performance of bulk MACDs. + Lead technical Support and setup during special events such as...in the performance of onsite Support activities, where excellent customer service and professional expertise are required.… more
- Fujifilm (Richmond, VA)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... service area, and some unscheduled work in the service area with the assistance of technical ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root… more
- CACI International (Chantilly, VA)
- Service Integration and Management (SIAM) Continuous Improvement Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to ... Required: None Type of Travel: None * * * The Data-Driven Service Integration and Management (SIAM) Continuous Improvement Specialist is responsible for identifying,… more
- Applied Materials (Manassas, VA)
- …that arise thru the shift related to personnel issues + Attend any required customer facing meetings as a representative of Applied Materials. + Teams ... advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display...of processes, procedures and systems, or acts as the technical expert in an area **Business Expertise** + Uses… more
- Oshkosh Corporation (Richmond, VA)
- …closely with Customers, Aftermarket Sales, Engineering, and Manufacturing to resolve both technical issues and customer concerns. + Perform equipment inspections ... for installation or training, coordinate on site activities, communicate technical support and follow up with customer (s)... satisfaction. + Attend on site meetings as Jetway's representative to address technical issues, contract concerns,… more