- TekSynap (Arlington, VA)
- …desk agents and service desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
- ABM Industries (Alexandria, VA)
- …directs, and provides technical support to field technicians to meet service demands and customer expectations. * Evaluates technician workloads and ... Manager should possess the following skills, characteristics, and abilities: * Excellent customer service and sales skills. * Five years HVAC management related… more
- Hendrick Automotive Company (Richmond, VA)
- …Street, Richmond, Virginia 23233 Summary: Responsible for identifying necessary vehicle service and performing the repair, service , and/or maintenance work. ... Essential Duties and Responsibilities include the following: + Examines customer vehicles. + Identifies necessary vehicle repairs and maintenance. +… more
- GE Appliances, a Haier company (Fairfax, VA)
- …maintenance + Ability/experience diagnosing and repairing major appliances + Excellent customer service and communication skills with a responsive, professional ... products/appliances as appropriate, always focusing on value-driven solutions and the best customer experience + Operating an assigned Bodewell service van to… more
- TekSynap (Fort Belvoir, VA)
- …+ In support of the DTRA IT Cybersecurity department, the Cybersecurity Service Provider Manager will provide the required resources and expertise to support ... IT, the CSSP Lead will coordinate with the government customer to lead and direct the daily efforts of...and other team members. The CSSP Lead will provide technical direction, training, and support as needed as an… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily ... degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge...skills + Good problem solving and analytical skills + Technical experience in: + - Microsoft Windows Operating Systems… more
- CACI International (Sterling, VA)
- Service Quality Assurance Lead Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... * **The Opportunity** : CACI is looking for a Service Quality Assurance Lead to oversee and improve our...with Poly required + Bachelor's degree in a related technical field (Science, Technology, Engineering, and Mathematics (STEM)) or… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary … more
- Hendrick Automotive Company (Norfolk, VA)
- …knuckles, tie rods ends and ball joints. + Reports all necessary repairs to service advisor. + Installs completed LOF reminder sticker in vehicle. + Checks battery, ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more
- Ralliant (Richmond, VA)
- …+ Typically requires a minimum of 3-6 years of related experience + Excellent customer service skills. + Strong written and verbal communication skills. + ... description** We have an exceptional opportunity for a Field Service Technician (Calibration Technician) to join our team in...customer 's sites. + Function frequently as the primary representative of Tektronix to the customer . +… more
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