• Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... Monitors customer interactions and reviews and analyzes customer...business so that reviews of calls are accurate for technical content and employees are provided with the correct… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Enterprise Application Specialist - IT

    InsulTech (Santa Ana, CA)
    …testing, and maintaining detailed documentation to ensure accuracy and reliability. + Customer Service Orientation: A proactive approach to user support, with ... to meet business requirements. + User Support and Training: Providing technical support to end-users, addressing issues related to application functionality, and… more
    InsulTech (08/22/25)
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  • Sr. Worldwide Specialist - GenAI/ML, Data…

    Amazon (Santa Clara, CA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... sizing, building an opportunity pipeline, working with customers to understand technical requirements for proof-of-concepts (POC), creating content to train the… more
    Amazon (07/10/25)
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  • Reimbursement Specialist

    Cardinal Health (Sacramento, CA)
    …equivalent work experience + 1-3 years in related field preferred + Previous customer service experience, preferred + Knowledge of practices and procedures ... commonly used in a call center or customer service environment, preferred + Clear knowledge...complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to… more
    Cardinal Health (08/14/25)
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  • IT Support Specialist I

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …in writing and to translate technical terminology into terms understandable to non- technical employees. + Strong customer service skills. + Experience ... Provides ongoing technical support and maintenance of production and development...Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED;… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Information Specialist II…

    US Tech Solutions (CA)
    …to customers verbally and in writing. * Demonstrates a **high level of customer service ** to both internal and external customers. * **Mailbox management** ... issues that impact the workflow. * Demonstrates functional and technical knowledge and skills to perform the job at...to switching tasks to meet business needs. o Strong customer service skills. o Ability to work… more
    US Tech Solutions (06/19/25)
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  • Sr Specialist , Credentialing, Network…

    Cardinal Health (Sacramento, CA)
    …+ Provide existing customers and third-party vendors with the best possible service and recommendations in relation to credentialing inquiries, service requests, ... and external processes, and other areas of opportunity + Provide product service information to customers and identifies opportunities to maintain customer more
    Cardinal Health (07/24/25)
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  • Engineering Specialist - Building…

    Southland Industries (Union City, CA)
    …programming, trial runs and investigative tests. + Will support product and service training to customers. Provides and documents feedback on problem evaluation and ... sequence of operations. + Participates in final inspection and testing, assures customer acceptance, and conducts training for end user customers on system… more
    Southland Industries (07/04/25)
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  • Benefits Billing & Audit Specialist

    Allied Universal (Irvine, CA)
    …of contact for complex or escalated benefits pricing inquiries while delivering exceptional customer service + Educate and train field operators on AUS benefits ... benefit setup and pricing for group health and welfare plans + Support technical setup and configuration of Allied Universal's benefits programs during annual Open… more
    Allied Universal (08/20/25)
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  • Contact Center Specialist - SaaS

    Vagaro (Pleasanton, CA)
    …getting the job done! What You'll Be Doing: We're seeking enthusiastic, customer -focused problem-solvers to join our team. If you're experienced in troubleshooting ... At Work and LifeMart. + Beauty Perks: $30/month reimbursement for any Vagaro service , including health, beauty, or wellness treatments. + Food Perks: $50 monthly… more
    Vagaro (08/23/25)
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