- Zoom (San Jose, CA)
- …is responsible for designing, implementing, and maintaining platforms that enable efficient customer support through both virtual and live agent channels. This ... includes ownership of omni-channel contact center solutions (Zoom Contact Center), support ticketing systems (ServiceNow), and customer service automation… more
- Allied Universal (Foster City, CA)
- …his needs; meet with regularly, listen to issues, provide security and technical expertise and solutions. Ensure complete customer satisfaction + Licensing ... relationships with clients and employees: develop & retain staff; coordinate needed support services and solve problems to effectively run the account. Meet or… more
- Ross Stores, Inc. (Dublin, CA)
- …position and location\. **ESSENTIAL FUNCTIONS:** **Drive Strategic Marketing Analysis** * Support development of key marketing KPIs based on marketing objectives and ... reports \(monthly, quarterly, ad hoc\) * Build and maintain databases to support accurate and timely reporting\. * Maintain and update the biweekly Marketing… more
- The County of Los Angeles (Los Angeles, CA)
- …activities including planning and leading change management, training, and both functional and technical help desk support . + Serve as single threaded owner ... including planning and leading change management, training, and both functional and technical help desk support . + Manage ongoing operational functions related… more
- Bristol Myers Squibb (South San Francisco, CA)
- …. **Position Summary:** The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers ... To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label,… more
- Bristol Myers Squibb (Redwood City, CA)
- …make a difference. Position Summary The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most ... To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with… more
- Republic Services (Anaheim, CA)
- …and any other assigned tasks such as assisting National Account Specialists with customer reporting. + Participate in on-call support for customers and ... **POSITION SUMMARY** : The National Accounts Coordinator III provides support to our National Account Specialists, retail customers, and internal customers. The… more
- Amazon (San Francisco, CA)
- …in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We believe ... advertising, done well, can enhance the value of our customer experience and generate a positive ROI for our...management from rationale to policy language to communication to technical implementation to ongoing monitoring through data. * Clearly… more
- Amazon (San Francisco, CA)
- …in managing huge volumes of advertising submissions while maintaining a high customer experience and working at the speed that advertisers demand. We believe ... advertising, done well, can enhance the value of our customer experience and generate a positive ROI for our...management from rationale to policy language to communication to technical implementation to ongoing monitoring through data. * Clearly… more
- TE Connectivity (Fremont, CA)
- …Focus will be on optimization, proliferation, and innovation around products and customer requirements. In addition, they will coordinate globally with the global ... SPC team on global product, operations, market, and customer strategy. They will need to drive regional and...Conduct competitive analysis and benchmarking * Provide materials to support the go to market strategy, inclusive of channel… more