- Cisco (San Jose, CA)
- …including containment analysis. + Work closely with a multi-functional team of Product Leads, Technical Leads and Customer Support to accelerate replicate ... Failure Analysis Technical Lead Apply (https://jobs.cisco.com/jobs/Login?projectId=1441361) + Location:San Jose, California,...customer reported issue. + Articulate key technical issues to stakeholders, sense issues early, identify impact… more
- ServiceNow, Inc. (Santa Clara, CA)
- …or exploring AI's potential impact on the function or industry. + 4+ years customer facing technical support experience + Ability to troubleshoot difficult ... for the health of ServiceNow. In this role, the support engineer will resolve technical cases created...A successful candidate will be committed to providing amazing customer support experiences, using skills that include… more
- Palo Alto Networks (Santa Clara, CA)
- …As part of the global Cortex XSOAR support team, you will serve our customer base providing technical support , by answering incoming support ... Excellent customer service skills + Previous experience in at least one customer -facing technical support position as Senior Support Engineer or as… more
- Parker Hannifin Corporation (Irvine, CA)
- …proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed. Customer Service Account ... through two or more years of directly related experience in technical product customer support or contract administration. Knowledge, Skills and Abilities:… more
- Envista Holdings Corporation (Pomona, CA)
- …warranty issues, and basic product inquiries. May provide in-house training on non- technical customer support . **Responsibilities:** + Provide exceptional ... or escalate for further review. May provide quotes, process sales order, document customer complaints, and respond to customer service needs, including shipment,… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …processes and tooling Requirements + 5+ years in a technical , customer -facing role ( Technical Support Engineer, Implementation Engineer, Systems ... Learn more at KeeperSecurity.com. About the Role As a Technical Migration Specialist, you will lead customer ...or similar platforms. You will leverage your background in technical support , implementation, and troubleshooting of endpoint… more
- SpaceX (Hawthorne, CA)
- …+ Bachelor's degree or 4+ years of professional experience in Business-2-Business (B2B) customer service, technical support , account management or ... Supervisor, Starlink Enterprise Customer Support Hawthorne, CA Apply SpaceX...degree in supply chain, business, science, engineering, or similar technical discipline + Completion of a leadership or rotational… more
- Teradyne (San Jose, CA)
- …solutions that align with customer needs. Responsibilities + Serve as a technical expert to support customer teams with product differentiation, demos, ... technical voice within our cross-functional team. This role blends technical mastery with customer engagement, focusing on building strong relationships… more
- Revelyst (San Diego, CA)
- …that Tier 2 Escalation is required for further assistance. This position reports to the ** Customer Technical Support Supervisor** . **As the Customer ... **Job Description** We are seeking an experienced ** Customer Support Agent** to join the...platform team. As a Tier 1 Customer Support Agent you provide the initial Technical … more
- Amazon (Santa Clara, CA)
- …or a related field and one year of experience in the job offered or in Technical Support , Customer Escalations, or a related occupation. Employer will accept ... Santa Clara, California Job Number: AMZ9084399 Position Responsibilities: Provide comprehensive technical support and incident management for all of AWS… more