- GitHub (CA)
- …& Support team and we're seeking experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you ... proactively. **Qualifications** **Required Qualifications:** + 7+ years' experience in technical customer support , technical...Qualifications:** + 7+ years' experience in technical customer support , technical writing, system… more
- Two95 International Inc. (Sunnyvale, CA)
- …PowerPoint, and VISIO. * Knowledge of business process development and improvement. * Previous experience in external customer -facing technical support . ... Job Title: Technical Writer Location: Sunnyvale, CA Duration: 6 month Description: Required qualifications to be successful in this role: * Ability to effectively… more
- TP-Link North America, Inc. (Irvine, CA)
- …(VPN, 802.1Q VLAN, VoIP, Multicast, Centralized Network Management). + 2+ years business customer technical support experience via Chat, Phone or Email. ... This position will focus on our SMB/Enterprise product lines for our North American customer base. The Level 2 Business Network Support Engineer will serve as… more
- Fortive Corporation (San Francisco, CA)
- …troubleshooting, system maintenance & implementation, documentation & knowledge management, and customer engagement. The Technical Support Engineer ... A Technical Support Engineer is responsible for...knowledge sharing. **Qualifications:** + Two to three years of customer support , SaaS preferred + Proficient in… more
- Medtronic (Los Angeles, CA)
- …of a Customer Success team, your responsibilities will follow the customer journey, including technical support during pre-sales, implementation, Go-live ... the company. The Technical Services and Ongoing Support Specialist (TSOS) within the Customer Success...responsible for providing remote and (in selected circumstances) on-site technical support to our custom computing devices… more
- Google (San Francisco, CA)
- … technical blockers. + Apply in-depth Google Cloud expertise to support technical customer relationships, including technology advocacy, supporting ... years of experience with cloud native architecture in a customer -facing or support role. + Experience with...opportunities by working with the team to understand key customer technical objections and develop solutions to… more
- Global Foundries (Santa Clara, CA)
- …of Role:To be a part of the US Application Engineering team, providing excellent technical customer support for GF technologies, focused on Power Management ... technologies and business processes + Resolve customer technical issues through GF's case system + Support... Support GF teams in creating or maintaining technical customer -facing documents + Routinely coordinate and… more
- Hyundai Autoever America (Costa Mesa, CA)
- …or Information Technology majors preferred + 5+ years of experience as supervisor for customer service, technical support or call center operations. + Good ... cases to ensure timely resolution and follow up. Review customer support scenarios to identify opportunity areas...performance and corrective action plans; agent motivation and rewards. Technical Support (30%) + Raise and track… more
- Red Hat (Sacramento, CA)
- …Red Hat * Collaborate with the engineering, research and development, product management, and technical support teams * Create customer engagement plans and ... the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just...with our engineering, research and development, product management, and technical support teams to debug, test, and… more
- Mass Markets (CA)
- …WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical support , and customer sales interactions. ... company? We are looking for call center representatives to support inbound and outbound customer service and...this role, you will handle inbound inquiries, troubleshoot basic technical issues, and provide customers with quality product and… more