- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by ... providing technical support and counsel both remote and onsite to Field...GEHC escalation process as needed, working closely with local customer and CSO stakeholders to define and support… more
- DataVisor (Mountain View, CA)
- …collaborative, and results-driven. Come join us! Position Overview As a Director of Technical Account Management (TAM) & Customer Success (CS), you will manage ... technical guidance and best practices, or advise on customer 's use of custom or DataVisor built machine learning...to achieve your goals. Key Responsibilities + Provide product support , escalation, and resolution of technical issues… more
- Amazon (Mountain View, CA)
- …operational needs of the customer and aligning with the capabilities of AWS Support . While a Media Specialist TAM is not expected to develop software, a software ... Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused… more
- Palo Alto Networks (Santa Clara, CA)
- …summaries in the ticketing system + Effectively manage critical and challenging customer support cases for multi-vendor troubleshooting on complex customer ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Amazon (Santa Clara, CA)
- …resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project ... speak different languages. As a Principal Product Manager - Technical (PMT) on this team, you will lead the...get their questions answered efficiently, and associate-facing products that support our customer service associate workforce. Basic… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Amazon (San Diego, CA)
- …the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and ... * Leveraging emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our solutions across their business… more
- Stratolaunch, LLC (Mojave, CA)
- …+ Make suggestions and recommendations for improvements, including changes to workflow. + Support technical customer reviews and ensure contract deliverables ... are on time and meet or exceed customer requirements + Provide technical support for payload proposals and contract negotiations + Travel, as needed, to … more
- Medtronic (Redding, CA)
- …and work closely with other team members including Sales, Sales Training, Marketing, PACE, Technical Support , and Customer Service + Other duties as assigned ... their regions, and maximize the entire team's effectiveness and efficiency + Support Marketing and Sales by appropriately communicating customer feedback, field… more
- IBM (San Francisco, CA)
- **Introduction** A Customer Success (CS) Technical Specialist in IBM means a career where you're helping clients fully realize the value of IBM products, whilst ... Z Data Engineering and/or Z IT Operations Management in customer success technical sales. Preferring to 'show'...willing to help and be helped - as you support pilots that compel clients to invest in IBM's… more