- IBM (San Jose, CA)
- …of support teams * Manage the hiring, development, and retention of technical support engineers and enhance their technical , communication, and business ... * Strong Linux and Networking skills navigation and tools * Experience managing technical support operations in a distributed environment * Familiarity with open… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... software and hardware quality per release cycle + Author Technical Support Bulletins and technical ...problems, with a pointed focus of providing the best customer support in the industry. We're a… more
- Amazon (San Diego, CA)
- …Our tens of thousands of Customer Service Associates around the globe provide world-class support to customers 24 hours a day, 7 days a week, and in over 20 ... Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer ...development. We are looking for a talented and experienced Technical Program Manager who is excited to lead large… more
- Google (Sunnyvale, CA)
- …experience in program management. + Experience with cloud technologies or technical infrastructure. + Experience supporting customers in capacity planning or ... analysis, statistics, forecasting, or business insights. + Experience in customer service with a focus on experience, process improvement,...down the street or across the globe. As a Technical Program Manager at Google, you'll use your … more
- Palo Alto Networks (Santa Clara, CA)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Palo Alto Networks (Santa Clara, CA)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Amazon (Mountain View, CA)
- …Big Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '… more
- Palo Alto Networks (Santa Clara, CA)
- …pressure situations). **Your Impact** + Work with US Government customers to provide Technical Support of complex architectures and network issues. + Provide ... and facilitate communication between customers, account teams, and engineering. + Publish Technical Support Bulletins and other technical documentation in… more
- Palo Alto Networks (Santa Clara, CA)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, ... + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- AGCO Corporation (CA)
- …and has a strong appreciation of the customer 's needs and expectations. The Technical Support Field Manager will be the eyes and ears in the field ... Technical Support Field Manager, NA West...service managers and technicians. Theobjectiveis to positivelyimpact onproduct reliability, customer satisfaction, quality, market share and, ultimately, profitability. **Your… more