- Brunswick (Edgewater, FL)
- …of the department. + Set and communicate goals, action plans, and key metrics for customer care and technical teams in different customer tiers with ... your contributions will help transform vision into reality:** **Position Overview** The Customer Experience Manager role will lead the charge in overseeing … more
- Concentrix (Tallahassee, FL)
- …guidance, risk assessments, support for migrations, and both onsite and remote technical assistance. The goal is to prevent issues before they arise and ensure ... As a Customer Engineer, you will work directly with experienced technical teams, helping them develop the skills and knowledge needed to maintain and… more
- Omnicell (Tampa, FL)
- …teams (Sales Support , Marketing, Operations, IT, Finance, Technical Support ) to assist in understanding and meeting customer requirements. Provide ... direction and coordinate activities to support customer needs. Research, develop and communicate corrective actions needed to resolve problems. Set appropriate… more
- Deloitte (Miami, FL)
- …call flows, queues, and reporting dashboards to optimize performance. + Provide ongoing support to contact center staff, addressing technical issues and ensuring ... to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have...able to perform independent tasks as well as provide technical guidance to team members, as needed. + Lead… more
- Cardinal Health (Tallahassee, FL)
- …via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales ... outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances … more
- Medtronic (Miami, FL)
- …Operating in a remote, customer -facing capacity, you will deliver high-level customer support and strategic engagement across a broad portfolio of CAS ... expertise in cardiac mapping, along with strong clinical and technical skills, you will work autonomously to build trust,...you will work autonomously to build trust, enhance the customer experience, and support efficient, effective use… more
- Verint Systems, Inc. (Tallahassee, FL)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...equivalent work experience + Minimum of 3-5 years of customer support experience in troubleshooting and resolving… more
- Rocket Software (Tallahassee, FL)
- …expertise of Rocket Software products **Qualifications:** + 4+ years of experience in technical support role + Experience with Rocket Software terminal emulation ... cases, when necessary + Pro-actively identify issues by becoming familiar with customer 's technical and business environment while providing recommendations for… more
- Amphenol CIT (St. Augustine, FL)
- …and performs high level program management **ESSENTIAL JOB FUNCTIONS** + Supervises customer service office responsible for support functions including order ... **SUMMARY** The Inside Sales Supervisor leads and develops its team of Customer Service Representatives to ensure Amphenol-CIT (STA) provides its internal and… more
- Wolters Kluwer (Tampa, FL)
- …+ ** Technical Proficiency:** Intermediate proficiency with CRM and other customer support software. + **Analytical Skills** **:** Use basic data ... customer service experience to manage more integrated aspects of the customer lifecycle. You will support various post-sales activities, assist with product… more