- Amazon (New York, NY)
- …you have a passion for setting the strategic vision and building new customer -facing experiences that are used by millions? The Recipient Experience team is hiring! ... management, tracking, and agency over their orders. Throughout the customer experience, we also make it easy for customers...challenges. We are seeking a seasoned Principal Product Manager, Technical to help us revolutionize how we handle delivery… more
- Amazon (New York, NY)
- …streamlined experience for Amazon customers. We develop products throughout the customer lifecycle including customer acquisition, on-boarding, engagement and ... to our product vision and roadmap. As a Senior Technical Program Manager at Amazon Music, you will have...respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local… more
- L3Harris (Rochester, NY)
- …exercises, they take place at the Training Center in Rochester, NY and at customer locations around the world. The Technical Training Department is dedicated to ... for current and future course development. To provide efficient and effective customer service, L3Harris Technical Trainers collaborate with internal business… more
- Mastercard (New York, NY)
- …trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience and maintainability. You identify ... we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple,… more
- AIG (New York, NY)
- …manage risk. Join us as a Financial Lines Specialty Claims - Cyber Claims Technical Leader, Americas to play your part in that transformation. It's an opportunity to ... are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled… more
- NASCO (Albany, NY)
- **Overview** Under general direction, the Business Technical Operations Consultant ll is primarily responsible for providing business, product capability and ... technical system knowledge and guidance focused around several assigned...product enhancements and product releases. This role conducts triage support for reported system issues, submitted questions, and failed… more
- Research Foundation CUNY (New York, NY)
- …Program Coordinator (Registration Services and Support ), the eLearning Customer Support Specialist will: + Provide help desk technical support for ... Job Title: eLearning Customer Support Specialist PVN ID: PS-2501-006687...close cooperation with OCFS BTD to provide help desk technical support for thousands of end users… more
- Tiffany & Co. (New York, NY)
- **Job Posting:** IT Technical Manager - Salesforce Marketing Cloud **Position Overview:** The primary objective of this role is to deliver Information Technology ... solutions for evolving business processes and support the development and administration of best practices to...maintain, and document programs and applications + Participate in technical design sessions and develop technical solution… more
- Lumen (Albany, NY)
- …lead the design, orchestration, and evolution of frictionless, personalized, and intelligent customer support experiences across channels. This role will shape ... (eg level of technical depth). + Oversee strategy and content for customer notifications across email, SMS, push, and portal, chat, and API/event stream -… more
- Amazon (New York, NY)
- …basis to define system architecture, elaborate user stories and discuss business and technical trade-offs. . Organizing customer research and studies to inform ... this by combining technology, science, innovation and creativity to build new customer -facing features and experiences alongside tools for marketers. You will be… more