- Rochester Institute of Technology (Rochester, NY)
- …:** 116H **Required Qualifications:** + 5 to 7 years' experience in a direct customer support role in a call center or high volume office environment ... will provide best-in-class service with a high degree of customer satisfaction for technical and operational inquiries,...timely manner. The Service Center Analyst will: + Provide customer support for the RIT community via… more
- NBT Bank (Sidney, NY)
- Pay Range: $22.35 - $31.28 Under limited supervision, performs customer service and sales by responding to telephone, written, and face-to-face communications from ... individual and allbusiness markets internal andexternal customers. Serves as the customer 's advocate by facilitating communications between the customer and… more
- Bristol Myers Squibb (Manhattan, NY)
- …. **Position Summary:** The TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers ... To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label,… more
- Republic Services (Great River, NY)
- …with sales personnel to provide training and coaching. + Assist with new customer solicitation, bid preparation and customer retention strategies. + Meet ... regularly with sales personnel to review sales activity funnel (CRM tool), customer retention and relationship activities, review sales performance compared to goal,… more
- Otsuka America Pharmaceutical Inc. (Albany, NY)
- …:** + Drive the adoption of omnichannel methods and provide training and support to enhance customer engagement through analytics and technology across GMA ... the pharmaceutical, biotech, or healthcare industry, preferred. + Deep understanding and technical platform knowledge to execute a seamless customer experience.… more
- Otis Elevator Company (New York, NY)
- …all technical & safety standards, regulatory compliance requirements, and customer expectations + Coordinate all contract activities from the project award stage ... NY. The Modernization Project Manager will ensure efficiency, cost containment, and customer satisfaction. **On a typical day you will:** + Ensure flawless execution… more
- Cardinal Health (Albany, NY)
- …+ Possesses understanding of service level goals and objectives when providing customer support . + Demonstrates ability to respond to non-standard requests ... Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration customer and vendor pricing, rebates,… more
- Acxiom (Albany, NY)
- …Learning team will spearhead the development of an MLOps platform to support the development and lifecycle of Acxiom's modeled propensities. This role integrates ... AI/ML/GenAI capabilities, identify gaps, and design target-state architectures to support ongoing modeled product builds, innovation, revenue growth, and operational… more
- Cardinal Health (Albany, NY)
- …Marketing contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. ... the product/service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing,… more
- Amazon (New York, NY)
- …them architect scalable NoSQL solutions using DocumentDB. You will dive deep into customer challenges and work with service teams to create solutions that solve ... customer needs. Roles and responsibilities: - Be the recognized.... - Collaborate with field sales, pre--sales, training and support teams to help customers learn about and use… more