- Kohler Co. (New York, NY)
- …service experience required in the consumer product space + Experience providing customer support for connected hardware consumer products and mobile ... are seeking a ** Customer Service Representative** to help us provide unparalleled support to customers over phone, emails, chat, and video calls. You will be… more
- Owens & Minor (Albany, NY)
- …Leads for other Owens & Minor commercial offerings. SUPPLEMENTAL JOB FUNCTIONS: Support Technology Director on Technical Demonstrations, Data Analytics, Physical ... factors such as experience, skills, education and location. Ensures that the customer is satisfied with company products and services. Works closely with Sales… more
- MongoDB (New York, NY)
- …enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current ... Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and the… more
- Amazon (New York, NY)
- …cloud-native architectures and modern data strategies. You will act as the voice-of-the- customer throughout engagements and lead both technical delivery and ... AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry...- Strong communication skills with the ability to explain technical concepts to both technical and non-… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non- technical and/or ... hours per week). + May reside in either a technical or non- technical area. + Development events...Updating and improving our website while focusing on our Customer Experience + Creating digital tools to provide outstanding… more
- GE Vernova (Rochester, NY)
- …water/wastewater, and transportation. **Job Description** This role covers the Level three technical support for GEV CIC Wireless and Optical portfolio globally ... needed. **Roles and Responsibilities** + Global L3 after sales technical support for GEV Wireless and Optical...ability to analyze and resolve problems. + Experience in customer support ticketing tools. + Familiar with… more
- Google (New York, NY)
- …. **Responsibilities** + Identify and qualify business opportunities and key customer technical issues, developing a strategy to resolve ... years of experience with cloud native architecture in a customer -facing or support role. + Experience building...and tuning. + Experience engaging with, and presenting to, technical stakeholders and executive leaders at US Federal agencies.… more
- Goodwill of the Finger Lakes (Rochester, NY)
- SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... Complete customer order requests and fulfillment, data entry, maintain ...Excellent written and verbal communication skills, Ethics and Values, Function/ Technical Skills, Listening and Self Development ESSENTIAL DUTIES AND… more
- Amazon (New York, NY)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services by developing and executing comprehensive customer success… more
- Uniti (New York, NY)
- …compelling product opportunities based on a deep real time knowledge of the customer technical environment and unique issues Initiate opportunities + Partner ... focused mindset based on a deep understanding of a customer 's unique technical requirements and needs. **What...and how Uniti's products can add value to the customer + Nurture and support customers through… more