• Design Support Engineer

    Lumen (Albany, NY)
    … experiences, and potential enhancements to products and services. + ** Customer Support & Pre-Sales Enablement:** Support technical sales efforts by ... showcasing automated and AI-powered solutions, engaging in demos, RFPs, RFIs, and technical design discussions to drive customer success. **What We Look For in a… more
    Lumen (11/18/25)
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  • Director, Customer Business Unit

    Celestica (New York, NY)
    …Division. Provides direct & indirect supervision to all subordinate staff involved in support of each customer under the director's ownership. This includes ... manage a team of multiple global program managers / Customer Focus Team leads large hyperscale customer ...and Cloud Solutions business. Additionally, this role provides collaborative support to Sales and Business Development for new and… more
    Celestica (11/12/25)
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  • Vaccines Customer Representative

    Merck (Buffalo, NY)
    …Company's vaccines, as well as education and resources. They do this to support customer operational and financial needs such as reimbursement information and ... stakeholders to support the identified immunization needs. + For select customer accounts, coordinate with our Company's customer team (Account Executives,… more
    Merck (11/07/25)
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  • Education Support Analyst

    Custom Computer Specialists (Hauppauge, NY)
    … Analyst (ESA) plays a critical role in delivering high quality service and customer support to our Infinite Campus (K12 student management system) clients. ... Primary responsibilities include; providing first-level customer support of the software application (via...troubleshooting problems relating to Infinite Campus software. + Provide technical support via the telephone and … more
    Custom Computer Specialists (09/09/25)
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  • CM Customer Care Specialist IV (US)

    TD Bank (New York, NY)
    …relationships. **Depth & Scope:** + Requires specialized expertise to provide customer /partner support on complex transactions, activities and product ... client issues. + Proven ability to meet and exceed Customer expectations and ability to translate technical ...process improvement opportunities + Ensures necessary due diligence to support the accuracy of all customer transactions… more
    TD Bank (11/19/25)
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  • Customer Success Manager - Cisco

    SHI (Albany, NY)
    …Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software business. The Customer Success Manager will work ... and build Cisco seller relationships as well as top customer relations inside the assigned coverage area. The ... retention, growth of customers business, and selling Cisco support services & software + Managing the lifecycle of… more
    SHI (11/13/25)
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  • Customer Service Rep II

    Goodwill of the Finger Lakes (Rochester, NY)
    SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... Complete customer order requests and fulfillment, data entry, maintain ...Excellent written and verbal communication skills, Ethics and Values, Function/ Technical Skills, Listening and Self Development ESSENTIAL DUTIES AND… more
    Goodwill of the Finger Lakes (11/18/25)
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  • Principal, Customer Success Specialist…

    Amazon (New York, NY)
    Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services by developing and executing comprehensive customer success… more
    Amazon (11/07/25)
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  • Major & Strategic Account Executive…

    Wolters Kluwer (Albany, NY)
    …account to diversify client contact touch points and interaction frequency. + Engaging with customer support and product management as a customer advocate to ... as a trusted advisor to accounts in complex industries, providing strategic vision, technical insights, and domain knowledge to ensure customer success and… more
    Wolters Kluwer (10/23/25)
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  • Customer Care Specialist - Headquarters

    Pioneer Bank (Albany, NY)
    …related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more. ... related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more.… more
    Pioneer Bank (11/18/25)
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