- MongoDB (New York, NY)
- …and accurately diagnose the root cause of production issues + Handle networking-related customer escalations from Technical Support team and coach teammates ... and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level...release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues + In six months, you… more
- Amazon (New York, NY)
- …of AWS and establish an education strategy to up-skill technical and non- technical roles across the customer 's organization. CSMs are customer advocates, ... by migrating their enterprise infrastructure and applications to AWS? AWS is seeking a Customer Success Specialist to help grow customer adoption of our End User… more
- Amazon (New York, NY)
- …strategy that enables AWS teams and partners to effectively deliver and measure customer success. This role requires deep technical expertise combined with ... combines technical depth with strategic thinking to transform AWS customer success operations through innovative tooling solutions. We're looking for people that… more
- Mount Sinai Health System (New York, NY)
- …education and work experience. **Other strongly preferred:** + Experience in customer support , account coordination, or patient/provider engagement in healthcare ... processes, including scheduling, referrals, and care coordination. **Key Competencies** + Customer support & relationship management + Communication &… more
- Amazon (New York, NY)
- …every customer to grow by providing tailored service, unmatched technology, and support . We dive deep to understand each customer 's unique challenges, then ... to credibly coordinate between project teams and customers to meet unique customer requirements. AWS technical certification. Amazon is an equal opportunity… more
- Amazon (New York, NY)
- …like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. The Customer Solutions Management role is a function that owns our customers ... are continuing to provide value as we increase retention and expand the customer 's footprint on AWS. The team guides our customers through the technology,… more
- Google (New York, NY)
- …of experience with cloud native architecture in a customer -facing or support role. + Experience with presenting to, technical stakeholders and executive ... . + Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical… more
- Verint Systems, Inc. (Albany, NY)
- …years overall experience in a customer facing role including 6+ years in a technical support center and/or 6+ years in an account management capacity + 3+ ... At Verint, we believe customer engagement is the core of every global...ARR + Partner with internal stakeholders such as Sales, Support , Services, and R&D to ensure alignment and deliver… more
- Google (New York, NY)
- …or support role. + 3 years of experience leading teams in a technical customer -facing role within professional services or Sales Engineering, as a manager or ... sensitive information. + Experience engaging with, and presenting to, technical stakeholders and executive leaders, tailoring/delivering compelling messages by… more
- Amazon (New York, NY)
- …As a Principal Partner Solutions Architect in the Amazon Ads Global Customer Development organization, you will be responsible for designing and delivering complex ... advertising technology solutions for strategic partners. This role requires deep technical expertise combined with business acumen to help partners build innovative… more
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