• Prin Customer Engagement Specialist

    Medtronic (New York, NY)
    …the Americas region, this is an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal role in advancing our ... base in the US. As part of a Customer Success team, your responsibilities will follow the ...+ Product operation and troubleshooting, supported by our expert technical teams. + Augment implementation capacity and assist in… more
    Medtronic (11/11/25)
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  • Call Center Customer Service Rep

    Butler America (East Syracuse, NY)
    …call resolution. Specific Responsibilities for this position include: * Provide exceptional customer support to the distributor (including parts selection and ... motivated, process-oriented Customer Service Agent in our Customer Care Center to support our customers...pricing and availability, expediting delivery, dispute resolution, and limited technical support ) * Provide superior follow up… more
    Butler America (11/11/25)
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  • Senior Decision Support Consultant

    Highmark Health (Albany, NY)
    …between business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical , analytical, and business expertise to ... design, develop, and support various complex projects and data analyses. A primary...interpersonal and group/meeting presentations or participation in meetings involving technical , non- technical and customer associates… more
    Highmark Health (11/14/25)
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  • Sr./Director of Customer Success

    Pixalate, Inc. (New York, NY)
    … technical environment What will you oversee? + Onboarding + Training + Customer Support + Business Reviews and Reporting + Subscription Renewals / ... equivalent experience) + 6+ years of experience in client-facing AdTech customer success, technical account management, and/or technical sales roles at SSPs,… more
    Pixalate, Inc. (09/06/25)
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  • Customer Care Associate - Livestock…

    Merck (Albany, NY)
    …Managers, Functional Area Leaders, and Business Unit Leads + Provide special project support , and support customer partnership initiatives. + Propose ... IT support . Primary Duties and Responsibilities + Provide enthusiastic customer care through efficient and effective resolution of questions and concerns while… more
    Merck (11/18/25)
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  • Customer Success Manager

    LiveRamp (New York, NY)
    …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between… more
    LiveRamp (09/23/25)
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  • Service Manager

    Actalent (Rochester, NY)
    …Ensure compliance with safety regulations. + Coordinate dispatching, scheduling, and provide customer coordination and technical support for field ... + Schedule service calls and manage technicians. + Handle customer requests and oversee billing. + Create estimates and... Support the scheduling of subcontractors. + Provide technical support and training for service technicians.… more
    Actalent (11/07/25)
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  • Senior Software Engineer, Replicated Storage…

    MongoDB (New York, NY)
    …automatic failover and zero-downtime of user applications + Handle distributed systems related customer escalations from Technical Support team + Write ... The MongoDB Replication Team builds infrastructure to support fault tolerance, high availability, and tunable consistency....for data processing systems + Excellent verbal and written technical communication skills and a desire to collaborate with… more
    MongoDB (10/08/25)
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  • Customer Advocate, Office of the CEO

    MongoDB (New York, NY)
    …developers and tens of thousands of customers globally. **Role Summary** MongoDB is hiring a Customer Advocate, Office of the CEO to support the Chief of Staff ... high sense of urgency to get things done + Technical & Market Acumen **:** Interest in software, AI,...products and strategy + Travel: Frequent travel required to support CEO and customer meetings **About MongoDB**… more
    MongoDB (11/13/25)
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  • Customer Engagement Manager

    Dodge Construction Network (Albany, NY)
    …maintain strong relationships with existing clients to understand their needs, provide support and ensure customer satisfaction + Execute successful customer ... engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Drive ongoing … more
    Dodge Construction Network (11/06/25)
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