- Wolters Kluwer (White Plains, NY)
- … Customer Success Associate, you will build upon your foundational skills to support and manage the customer lifecycle more comprehensively. You will take on ... of issues. + Analytical Skills: Basic analytical skills to track and interpret customer data. + Technical - Technical Proficiency: Stronger understanding of… more
- Microsoft Corporation (New York, NY)
- …pursues positive outcomes when helping customers by leveraging resources and a moderate technical acumen to provide solutions and solve customer issues (eg, ... to launch. Ensures appropriate inventory is available for promotions. ** Customer Solution Support and Obsession** + Works...and Education [EDU]) to consult with customers to understand technical issues, how devices are used and the environment… more
- Veolia North America (New Rochelle, NY)
- … Service or Director of Customer Service and Metering. This role will also support the customer operations in other geographies that are a part of the New ... Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations/appointments are met, including providing support to… more
- GCI Communication Corp (Syracuse, NY)
- GCI's Customer Service Sales Specialist I will with your support and our GCI's products and solutions, turn our customers into life-long fans. You will bring our ... resolution. + Knowledge of telecommunications industry, products, services, and customer service activities. + Technical skills to...to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- Pixalate, Inc. (New York, NY)
- …+ Managing the complete lifecycle of client accounts, including onboarding, training, customer support , subscription renewals and upsells, and quarterly business ... related fields (or equivalent experience) + 2-3 years of experience in client-facing Customer Success, Technical Account Management, and/or Technical Sales… more
- Guardian Life (New York, NY)
- **Overview:** We are seeking a strong technical leader to manage customer experience and technology landscape at the Hudson Yards and Stamford offices. They will ... to own these services, as well as the overall customer experience, for the sites you manage. + Passionate...experience for Guardian colleagues. + Guide and mentor the support staff on technical solutions, leveraging your… more
- Guardian Life (New York, NY)
- …to enhance customer experience. **You Will:** + Provide exceptional technical support to C-Suite leaders, their Executive Administrative staff, and ... Support role is responsible for providing top-tier technical support to Guardian Executive Leadership. This...with C- suite executives and all organizational levels. + Customer -focused with a commitment to providing top-tier service and… more
- The Gleason Works (Rochester, NY)
- …Inside Sales Representative is responsible for providing internal and external customer service for Gleason machines and support equipment. The ... someone with excellent communication skills that is professional in all customer interactions. Essential Job Functions & Responsibilities: + Manage Requests for… more
- Carrier (East Syracuse, NY)
- …the parts business for internal and external customer base + Provide exceptional customer support to customers across the globe; as well as pre-delivery and ... Role:** Carrier has an exciting opportunity for a Sr. Customer Service Associate to support our customers...accuracy and attention to detail are necessary + Strong customer focus and technical aptitude; sense of… more
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