- Cisco (New York, NY)
- …value realization by designing, implementing and guiding production rollouts * Build deep technical relationships with key customer stakeholders and be a trusted ... customer 's domain knowledge to collaborate with engineering and support teams to unblock customer issues *...to learn leading technology and collaborate with world class technical talent Minimum Qualifications: * 3+ years of experience… more
- MongoDB (New York, NY)
- …automatic failover and zero-downtime of user applications + Handle distributed systems related customer escalations from Technical Support team + Write ... AI-powered applications. The MongoDB Replication Team builds infrastructure to support fault tolerance, high availability, and tunable consistency. Distributed… more
- Amazon (New York, NY)
- …is looking for a Support Engineer who is passionate about improving the customer experience. and solving problems in a technical way. The candidate should ... team, you will play an instrumental role in solving customer -impacting issues and enhancing the quality of our platform....Experience troubleshooting and documenting findings - 4+ years of technical support experience - 4+ years of… more
- American Express (New York, NY)
- …unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for ... uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in… more
- Grifols Shared Services North America, Inc (Albany, NY)
- …to drive the reagent and capital revenue growth + Create implementation plans to support the customer instrument implementation and go live goals + Provide ... process in order to insure quick Go Live and a quality customer experience. This position is responsible for communicating the resource requirements and… more
- Celestica (New York, NY)
- …one or more support staff and/or tech/professional staff. + Acts as the primary technical contact with the customer or partner. Must have direct customer ... growth in a dynamic environment. This individual contributor reports to the Customer Experience (CX) organization and will be empowered and responsible for… more
- Mount Sinai Health System (New York, NY)
- …adoption and satisfaction. + Presentation and writing: Strong ability to convey technical information in an accessible manner, conduct customer training, present ... **Job Description** **IT Project Manager III (Senior Customer Success Manager) - Digital and Technology Partners - Hybrid** This hybrid role requires the ability to… more
- Amazon (New York, NY)
- Description Are you a customer -obsessed builder with a passion for helping customers achieve their full potential? Do you have the business savvy, customer ... to enterprise-level customers including public sector. We work backwards from our customer 's most complex and business critical challenges to build and execute… more
- Rocket Software (Albany, NY)
- …At least 4-8 years of customer facing experience (database admin, technical support etc) working with Enterprise Content Management systems-Knowledge of ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ECM) product… more
- Amazon (New York, NY)
- …resolving technical issues with Product Management and Engineering. - Customer -driven product thinking and ability to identify and prioritize product requests. - ... in digital advertising. Key job responsibilities *Manage product activation and overall customer experience for strategic web and streaming TV publishers. *Employ a… more