• Product Support Engineer - Storm Sewer…

    Autodesk (Albany, NY)
    …for users of InfoWorks ICM, XPSWMM, and InfoDrainage. Reporting to a Technical Support Manager, you will resolve customer issues reported to us by phone, ... host Q&A sessions on our online communities, and publish technical articles in the Autodesk Knowledge Network (AKN). This...team to find solutions + Manage personal backlog of support requests + Manage customer and partner… more
    Autodesk (09/03/25)
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  • Product Support Manager - Global Employer…

    Deloitte (New York, NY)
    Product Support Manager - Global Employer Services Technology Center Are you a passionate Product Manager with a proven track record of delivering exceptional ... product support ? Do you thrive in a fast-paced environment where innovation and customer satisfaction are paramount? If so, we have an exciting opportunity for… more
    Deloitte (07/12/25)
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  • Field Support Technician, Travel Tech

    Brink's (Albany, NY)
    …repair, or install ATM equipment + Program ATM's unassisted or with assistance from Technical Support + Install, repair or replace ATM signage in customer ... Payment Alliance International is looking to hire a Field Support Technician in the insert location market, who is...with appropriate amount of cash + Engage with the customer to ensure high levels of customer … more
    Brink's (09/26/25)
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  • IT Support Analyst

    IAC (New York, NY)
    Overview IAC is seeking a proactive and customer -focused IT Support Analyst to provide high-quality technical support across various end-user roles. This ... delivering outstanding service. Key Responsibilities * Deliver professional, courteous technical support to internal users including C-level...* 3-5 years of tier 2 - 3 IT support experience. * Excellent customer service and… more
    IAC (08/20/25)
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  • Group Product Manager - Support Automation

    Coinbase (Albany, NY)
    …of the associated expectations * You will be responsible for fully-automating Coinbase's customer support with extremely high quality and customer ... * This is inclusive of Coinbase's entire suite of support -related products: * Help Center * Chatbot * In-product...prediction: Detecting and resolving a potential issue for a customer before it becomes a real issue * AI-driven… more
    Coinbase (09/26/25)
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  • Security Engineer

    Teradata (Albany, NY)
    …of processes, define technical specifications. + Ability to perform customer support with strong analytical skills for troubleshooting. + Ability ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
    Teradata (09/13/25)
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  • Computer Support Specialist

    Datrose (New York, NY)
    …verbal and written communication skills to explain complex technical concepts to non- technical users. * Customer Service: Patience, empathy, and a focus on ... Type: Contract/W-2 Duration: 2 years Shift: 37.5 hours Computer Support Specialist Our client is seeking an Computer ...but are not limited to, the following: * Providing technical assistance to users via phone, email, chat, or… more
    Datrose (10/01/25)
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  • Metallurgical Engineer

    Curtiss-Wright Corporation (Lansing, NY)
    …Support continuous improvement projects within the metallurgy department. + Participate in customer audits and provide technical support during on-site ... material characterization, and metallurgical evaluations using advanced analytical techniques. Support failure analysis testing as needed. + Perform microstructural… more
    Curtiss-Wright Corporation (08/20/25)
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  • Engineering Manager, Customer -Facing Data…

    New York Times (New York, NY)
    …an event-driven architecture to process event streams and serve aggregated data for customer -facing use cases. You will report to the Director of Data Platform. This ... managers and partners to define product requirements and roadmaps. + Guide technical decisions and architectural design for the team's projects. + Monitor and… more
    New York Times (10/02/25)
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  • Customer Service Monitor

    City of New York (New York, NY)
    …funded programs within HRA include Heatline, Infoline as well as several support positions in the Central Office for Processing and Management Information Services. ... Program (HEAP), is recruiting for two (2) Community Associate, to function as Customer Service Monitors, who will throughout the City, perform the following: - Act… more
    City of New York (08/30/25)
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