- Kyndryl (New York, NY)
- …qualify, and prioritize opportunities aligned with business goals. + Engage with customer stakeholders to uncover and validate technical requirements. + Design ... **Experience:** + 5+ years in SAP solution architecture or technical sales support within a hosting, cloud,...go-to-market strategies. + Proven ability to design and build technical solutions based on customer requirements including… more
- Amphenol Aerospace (Sidney, NY)
- …but are not limited to: + Daily manufacturing floor support + Technical support of customer quality issues/escapes in relation to RMA's. ... functions including but not limited to RMA and rejection investigation and disposition, customer support , customer quality documentation, and monitor quality… more
- Highmark Health (Albany, NY)
- …to ensure solution alignment to enterprise goals and standards + Perform technical analysis and provide insights to support decision-making across various ... and implementing technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with minimal or no… more
- Cisco (New York, NY)
- …them to accomplish their business and technical goals. You are a technical professional whose sweet spot is in customer relationships and success. You ... environment will enable you to leverage the expertise and support of various team members to achieve shared goals...needs are met and that they receive a high-quality customer experience. * Build and implement Technical … more
- IBM (New York, NY)
- **Introduction** A Customer Success (CS) Technical Specialist in IBM means a career where you're helping clients fully realize the value of IBM products, whilst ... Z Data Engineering and/or Z IT Operations Management in customer success technical sales. Preferring to 'show'...willing to help and be helped - as you support pilots that compel clients to invest in IBM's… more
- Bio-Techne (NY)
- …with an intuitive approach. **MISSION** As the first point of contact, the Technical Support Engineer is the fundamental and foundational role in answering ... about our systems, applications, products and services, troubleshooting, and technical support . The role will also importantly... customer issues and troubleshooting steps in relevant Customer Support systems. + Lead the design… more
- Amazon (New York, NY)
- …AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners ... organizations within Amazon Web Services (AWS)? At AWS Enterprise Support we're looking for a Sr. Technical ...drive customers adoption and use of AWS services. Your technical acumen and customer -facing skills will enable… more
- Xerox (Albany, NY)
- Software Technical Support Associate IV **General Information** Press space or enter keys to toggle section visibility Country United States Department ... TECHNICAL CUSTOMER ESCALATION Date Friday, April 4,...support of client facing technology (hardware, software, and customer escalations) + Connection of MFDs; software installs and… more
- Amazon (New York, NY)
- …the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving complex customer problems ... CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers...* Mentor junior engineers while fostering a culture of customer obsession and technical excellence * Build… more
- CBRE (New York, NY)
- …are gaps in processes and makes recommendations for improvements + Develops and edits customer and technical support knowledge base documentation + Provides ... ability to explain technical solutions in simple terms, catering to the customer 's technical skill level. + Demonstrates an understanding of the customer… more
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