- Siemens Energy (Olean, NY)
- …with the counterparts in other regions. + Manage team members dedicated to providing detailed customer technical support (Tier 2). + Manage the customer ... You'll Make an Impact** + Lead the resolution of customer Technical Issues (TI) in the region,...innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy… more
- Airtable (New York, NY)
- …the DSE team. Who you are + You have 3+ years in advanced technical support , developer support , or a customer support engineering role, focused on ... expertise, and cross-functional tooling knowledge, making DSE a key player in delivering technical excellence across Support . As an IC3, you'll independently own… more
- BlackBox (New York, NY)
- …able to work independently . Strong analytical skills and the ability to combine technical knowledge and customer support skills . Excellent communication ... plus 3 - 5 years experience in providing UC technical support . . Experience in supporting desktop...the realms of the role, to produce solutions in support of customer service level agreements .… more
- Ricoh Americas Corporation (White Plains, NY)
- … customer training with precision and professionalism. This role blends hands-on technical service with customer -facing support , ideal for individuals who ... minimize dispatches Escalate complex issues to Level 2 or technical support as needed Setup, Training &...productive. If you're looking for a role that combines technical skill, autonomy, and meaningful customer impact,… more
- L3Harris (Rochester, NY)
- …Blender, Cinema 4D, 3DS Max, or other graphics programs + Interest in creating technical training and customer support content + Experience creating engaging ... fast paced creative internship this summer. We create a variety of innovative customer support and interactive e-learning content related to tactical radio… more
- Bausch + Lomb (Albany, NY)
- …perform equipment installations when needed. Interfaces with service personnel including Technical Support , Customer Service, Parts/Planning personnel, and ... service reports, expense reports, installation reports and training. Escalates all customer issues in appropriate manner through formal and informal escalation… more
- Comunilife (Bronx, NY)
- …assurance and work review activities. + Guide and develop the technical support / customer service operation, financial/budgeting applications, infrastructure ... security, data and voice over IP solutions. + Perform telephone and on-site technical analysis/ support , troubleshooting and problem- solving. + Assisting the VP… more
- Robert Half Office Team (Rochester, NY)
- …on a contract basis in Rochester, New York. In this role, you will provide advanced customer service and technical support related to the Property & Casualty ... satisfaction through effective communication and problem-solving. Responsibilities: * Deliver exceptional customer support to internal teams and external clients… more
- Ricoh Americas Corporation (Albany, NY)
- …**Qualifications Must Have:** + High School Diploma (or equivalent) with a passion for technical support and customer service excellence. + Prior experience ... , preferably with exposure to both application and hardware support . + Technical training & certifications, with...+ Additional education beyond high school diploma, further enhancing technical expertise and customer service skills. +… more
- GovCIO (Albany, NY)
- …Assesses performance using evaluation criteria and technical performance measures. Customer liaison and support for business development activities and to ... **Overview** GovCIO is currently hiring a SME Computer User Support Specialist position for our US Coast Guard program. The position is fully remote.… more
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