- Meta (New York, NY)
- …Threads, and Oculus). Our goal is to deliver technical /non- technical support with a focus on customer service, satisfaction, and timeliness. **Required ... has been resolved 2. Ensuring the highest levels of customer focus and collaborative working for incidents and problems...Minimum Qualifications: 8. 2+ years of experience in a technical support role in either a corporate… more
- Knowles Precision Devices (Cazenovia, NY)
- …rep and distributor offices. Skills, Knowledge and Expertise - 3+ years in customer support /sales - Excellent Communication skills are required due to ... Sales Support Specialist Department: Sales, Marketing, and Product Management...maintaining and building strong relationships with existing and potential customer while supporting the Knowles Sales team, Manufactures Representatives,… more
- Citigroup (New York, NY)
- …checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation. + Considers implications of the ... effectiveness of own team and other closely related teams. **Responsibilities** + The Apps Support Analyst provides technical and business support for users… more
- Philips (Latham, NY)
- …communicates all escalations within their region, taking a leadership role and instructing Customer Support Specialists (CSSs) and FSEs in action plans and ... As a Multi-vendor National Support Specialist (Siemens, RAD/RF) to provide on-site and...the field service organization, as required, to resolve complex technical problems and product issues within the multi-vendor modality… more
- Hobart and William Smith Colleges (Geneva, NY)
- POSITION SUMMARY The role of a Technical Support Specialist 1 within our organization is to serve as the first point of contact for customers seeking ... is $17.95 - $23.08 per hour. . 1-3 years technical support experience, or the equivalent combination...customer service skills, including the ability to communicate technical processes to non- technical individuals. . The… more
- The Raymond Corporation (East Syracuse, NY)
- …assisting customers with product application as required * Provide the best quality parts, customer service, and technical service support * Using your ... positive customer skills to expand the customer base and build customer loyalty * Navigate, research and select parts * Maintain an accurate data base *… more
- Motion Recruitment Partners (Niskayuna, NY)
- …+ Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer 's site. + Back up and ... Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Kenny Edgerton **Specialization:** + Technical Support more
- Insight Global (New York, NY)
- …prominent utilities providers in the Northeast. This analyst is coming in to support case management and customer programs within the project management group. ... ability to create reports and dashboards using PowerBi - Excellent communication of technical findings to non- technical audiences - Previous experience in the… more
- h2o.ai (New York, NY)
- …requirements, preprocess, and analyze data to develop data-driven solutions. + Support customers by helping to build custom data models, transformation, ... Driverless AI and help improve training performance for the customer use cases/domains. + Ability to design and run...and presentation skills, with the ability to convey complex technical concepts to non- technical stakeholders. How To… more
- Molina Healthcare (Syracuse, NY)
- **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and ... coordinate problem solving in an effective and timely manner. * Provide technical expertise to co-workers and handles elevated escalations. Provide service … more