- Amazon (New York, NY)
- …through new and improved GTM initiatives. You will directly interface with the Support product management and development teams regarding customer and partner ... Enterprises and Enterprise partners. The candidate will have the technical depth and business experience to easily communicate the...(CxO) customer and partner meetings to discuss customer 's business issues and explore how Support … more
- L3Harris (Rochester, NY)
- … feedback and input from inter-departmental partners to assess current and future customer support needs. To provide efficient and effective customer ... Plans (ILSP) and other reports in accordance with customer requirements. The Integrated Logistics Support Department...with preparing written reports with a high degree of technical accuracy and occasionally presenting to customer … more
- Wolters Kluwer (Albany, NY)
- …-specific needs. + Assist in crafting responses to RFPs, RFIs, and technical questionnaires, ensuring alignment with customer requirements. + **Solution ... **What We Offer: ** The Associate Director, Technology Sales Support role offers growth potential opportunities, professional development, an engaging… more
- Highmark Health (Albany, NY)
- …Develop and foster internal relationships across the corporation. Provide analytic and consultative support to a broad spectrum of internal customer areas and ... appropriate decision support and reporting tools. Use broad experience and technical knowledge to propose solutions to complex business problems. Take the lead… more
- City of New York (New York, NY)
- …receive City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer to join its Information Technology Unit. This role requires a strong ... technical foundation, including expertise in supporting desktops, laptops, tablets,...candidate will possess excellent communication and problem-solving skills, a customer -centric approach, and the ability to adapt to evolving… more
- Highmark Health (Albany, NY)
- …tying back to customer impacts. Interface closely with the business and technical staff during all phases of a project, including unit and system testing, ... integration and UAT testing culminating with implementation checkout and post implementation support . + Work independently, or as part of a team, to develop benefits… more
- Google (New York, NY)
- …solutions. + Partner with cross-functional teams including Product Management, Engineering, and Technical Support to drive customer communications, feature ... the Search Ads 360 platform. + Experience with solution-based promoting and customer relationships. + Knowledge of the retail industry. + Excellent analytical and… more
- Meta (New York, NY)
- …Threads, and Oculus). Our goal is to deliver technical /non- technical support with a focus on customer service, satisfaction, and timeliness. **Required ... has been resolved. 2. Ensuring the highest levels of customer focus and collaborative working for incidents and problems...Minimum Qualifications: 8. 2+ years of experience in a technical support role in either a corporate… more
- Fujifilm (Albany, NY)
- … specialists team. The Lead NS3 will assist in driving all aspects of customer support related issues, and problems, requiring escalation or high priority of ... **Position Overview** The Lead National Support Specialist [NS3], provides an additional level of...Clinical Information Systems for Radiology to ensure an optimal customer experience and timely resolution to high priority issues.… more
- CompuCom (Albany, NY)
- …overall customer performance, metrics and manage the entire sales support process for the organization. They will collaborate with various professionals, so ... winning solutions. Ultimately, this Director should be able to build a high-performance support team to ensure customer satisfaction with a growth mindset while… more