- Deloitte (New York, NY)
- …complex client programs. Essential job responsibilities include: Platform Implementation & Technical Configuration + Configure and implement customer experience ... of technical /functional roadmaps to enable structured VOC strategies. + Support delivery of workshops on strategy, analytics, and customer journey… more
- Amazon (New York, NY)
- …go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the ... ML, proactively react, predict, and prevent problems. As a Principal Observability Customer Success Specialist within the AWS Specialists & Partners (ASP) … more
- Amazon (New York, NY)
- …go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the ... like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. The Customer Solutions Management role is a function that owns our customers… more
- Genentech (New York, NY)
- …engagement channel, this individual will leverage deep CRM expertise to understand customer needs across multiple segments and support current users (eg, ... is focused on shaping the future of patient and customer connections through digital innovation and human-centered design. They...(Using Veeva and a Build Focus for CRM) that support Genentech's commercial and medical engagements across a range… more
- Wolters Kluwer (Monsey, NY)
- …domain. Your role involves ensuring that the teams deliver outstanding technical support and solutions that meet customer needs and drive the company's sales ... multiple technical sales support teams. + Ensure alignment of technical support activities with overall company objectives and sales targets. + Develop… more
- Capital One (Albany, NY)
- …or Information Technology + At least 4 years of experience in technical support , systems administration, software engineering, or solutions architecture + ... as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis....the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's… more
- Google (New York, NY)
- …+ Experience as a Pre-Sales Manager or a people manager in a technical customer -facing role within a professional services or Sales Engineering team. ... practical experience. + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience in leadership, such as people… more
- Ricoh Americas Corporation (Syracuse, NY)
- …and customer relationships. . As a specialist, provides 2 nd level technical support to other technicians. . Achieves expected productivity levels associated ... Corporate HR Specialist **Senior Field Representative, Field Services Support ** POSITION PROFILE Services and repairs a variety of office equipment at customer … more
- Google (New York, NY)
- …or support role. + 3 years of experience leading teams in a technical customer -facing role within professional services or sales engineering, as a manager or ... Head of Customer Engineering, Banking, Google Cloud _corporate_fare_ Google _place_...sensitive information. + Experience engaging with, and presenting to, technical stakeholders and executive leaders, including tailoring and delivering… more
- Custom Computer Specialists (Hauppauge, NY)
- … Analyst (ESA) plays a critical role in delivering high quality service and customer support to our Infinite Campus (K12 student management system) clients. ... Primary responsibilities include; providing first-level customer support of the software application (via...troubleshooting problems relating to Infinite Campus software. + Provide technical support via the telephone and … more
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