- Fujifilm (Albany, NY)
- …Engineering, or other related field with a minimum of 8 years technical support related experience or comparable education and work experience. ... **Position Overview** The Product Support Specialist provides a technical evaluation,...service costs and increase service efficiency. + Participates in customer site visits, as necessary. + Short notice and/or… more
- NTT America, Inc. (Albany, NY)
- …installation. + Serves as company liaison with customer on administrative and technical matters. + Provide technical support and incident management ... for performing various managed client services for a strategic customer . These services include: Windows, IMAC, Break Fix, Desk...These services include: Windows, IMAC, Break Fix, Desk Side Support , etc. This role combines strong technical … more
- MongoDB (New York, NY)
- …automatic failover and zero-downtime of user applications + Handle distributed systems related customer escalations from Technical Support team + Write ... The MongoDB Replication Team builds infrastructure to support fault tolerance, high availability, and tunable consistency....for data processing systems + Excellent verbal and written technical communication skills and a desire to collaborate with… more
- Intuit (New York, NY)
- …+ Experience fusing multiple structured and unstructured data sources (surveys, customer feedback, support transcripts, behavioral data) into unified insights ... strategic, analytical thought leader to steer our Voice of Customer (VoC) program, which measures trends in customer...We're looking for an experienced collaborator who has the technical skills to guide data collection, analysis, and reporting… more
- Vontier (Albany, NY)
- …resolution. The individual will work closely with the Field Service, Technical Support , Product Management, Commercialization, Engineering and Quality members ... to provide technical recommendations and product functionality based on field experiences,...with a heavy focus on new product and new customer problem solving and adoption. They will need to… more
- Barnes & Noble (Westbury, NY)
- …equipment or phone system. You will troubleshoot, efficiently diagnose, and resolve technical issues for the stores. The Support Technician provides first-level ... problem-solving skills with a strong focus on communication and customer service. Following a successful training period (M-F 9am-5:30pm),...of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects… more
- Pioneer Bank (Albany, NY)
- …related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more. ... related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more.… more
- Medtronic (New York, NY)
- …the Americas region, this is an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal role in advancing our ... base in the US. As part of a Customer Success team, your responsibilities will follow the ...+ Product operation and troubleshooting, supported by our expert technical teams. + Augment implementation capacity and assist in… more
- Softchoice (New York, NY)
- …methodology andaninsights-driven sales processes,along withacurrent knowledge of industry and technical trends,to customize solutions for customer needs and ... Modern Infrastructure Customer Solutions Architect **Date:** Jan 19, 2026 **Location:**...their people. We stand proudly for our people and support their success through career development and advancement. We… more
- Ricoh Americas Corporation (Bronx, NY)
- …productivity expectations ** Technical Expertise & Leadership** Provides 2nd-level technical support to technicians Conducts on-the-job training (OJT) and ... the most challenging service scenarios professionally Acts as liaison for unresolved technical issues Ensures high levels of customer satisfaction Maintains "car… more