- Hubbell Power Systems (Maspeth, NY)
- …Cell, Fiber Optics). The technician will, at times, work directly with Aclara Technical Support to resolve communication or backhaul issues. * Troubleshoot / ... The Field Technician will provide a high level of customer service in field installation of DCU equipment, DCU...field * Work closely with Field Services, Solution Performance, Technical Support and teams to resolve issues… more
- Celestica (New York, NY)
- …acts as a vital member of the Program Management team, providing comprehensive support for the operational management of complex customer programs and projects. ... customer and the internal account team, ensuring transparent communication. + Support the implementation and maintenance of customer business processes,… more
- GE Aerospace (Schenectady, NY)
- …of competitive analysis of aeroderivative gas turbine and competing products, support sales campaigns and provide technical analyses (performance, fuel, ... Description Summary** AEO Application Engineering provides customers and sales organizations technical expertise to maximize aeroderivative gas turbine orders in the… more
- Google (New York, NY)
- …ways, and increases efficiency of the support experience by automating end user support cases, setting the bar high for customer care at Google. As a ... Customer and Partner Solutions Engineer III, gTech _corporate_fare_...resolve issues for Google users, empowering both customers and support agents. + Provide guidance on the technical… more
- University of Rochester (Rochester, NY)
- …change awareness, when needed. + Acts as an escalation point when needed. Provides technical support to employees and users related to complex maintenance and/or ... applications and customized needs in support of all functions. Provides hands-on support for clients with excellent customer service skills. Works with IT to… more
- conEdison (New York, NY)
- …Work Experience** + Supported or led end-to-end project delivery across technical and/or customer -facing teams. Required + Demonstrated experience analyzing ... verbal skills; clear, confident updates to both technical and non- technical audiences. Required + Customer -service mindset and strong emotional intelligence.… more
- Pyrotek (Sanborn, NY)
- …communicating changes internally for customer demands. + Promptly providing technical support and resolutions to customers; and collaborating internally as ... to resolve customer accounts receivable issues. + Presenting internal and customer technical presentations, as requested. + Meeting/exceeding sales and gross… more
- ITW (Albany, NY)
- …Support Consultant in the **Northeast** region who will maintain and grow customer relationships by providing technical support , training, and ... processes strongly preferred. + Background in software implementation, consulting, or technical support preferred. + Strong analytical and troubleshooting skills… more
- Intuit (New York, NY)
- …+ Experience fusing multiple structured and unstructured data sources (surveys, customer feedback, support transcripts, behavioral data) into unified insights ... strategic, analytical thought leader to steer our Voice of Customer (VoC) program, which measures trends in customer...We're looking for an experienced collaborator who has the technical skills to guide data collection, analysis, and reporting… more
- MongoDB (New York, NY)
- …automatic failover and zero-downtime of user applications + Handle distributed systems related customer escalations from Technical Support team + Write ... The MongoDB Replication Team builds infrastructure to support fault tolerance, high availability, and tunable consistency....for data processing systems + Excellent verbal and written technical communication skills and a desire to collaborate with… more
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