- Mastercard (Harrison, NY)
- … customer issues/concerns and coordinate escalation of issues with Operations, Technical support and other internal resources Work closely with ... acumen in support of sales strategy by leading more complex ( technical ) product demonstrations, managing RFP/RFI responses, and owning the overall technical … more
- Amazon (New York, NY)
- …customer to grow by providing tailored service, unmatched technology, and unwavering support . We dive deep to understand each customer 's unique challenges, ... experts for AWS customers and the Account Teams that support them. We contribute to account planning, architecting GenAI...- Lead architectural reviews and workshops to advance your customer 's technical objectives. - Act as a… more
- MTA (New York, NY)
- …and troubleshooting technology systems. + Proven ability to troubleshoot and support technical issues using standardized procedures. + Proven ability ... the implementation of changes in their area(s) of responsibility. + Provides ongoing support and troubleshooting for installed technical solutions by analyzing a… more
- IBM (New York, NY)
- … leader and executive sponsor for key accounts, you deeply understand the customer 's technical landscape and can articulate how HashiCorp's products drive their ... closely with field marketing teams to spread awareness and support pipeline building via customer touch points...accelerate the pipeline for strategic accounts. * Understand the customer 's technical , people, and process needs, and… more
- Lenovo (NY)
- …Collaboration:** + Work closely with sales, product and solution services and customer support teams to align technology initiatives with customer ... with customer needs and business growth. This role bridges technical expertise with customer -facing strategies, ensuring Lenovo's offerings exceed… more
- Amazon (New York, NY)
- …scalable applications and data products using NoSQL technologies and frameworks. - As a technical advisor you will guide the customer on how to optimize their ... go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the… more
- Palo Alto Networks (New York, NY)
- …in assigned opportunities + Orchestrating supporting resources (Specialists, Channel Resources, Customer Support ) to ensure a one-team approach that demonstrates ... - Palo Alto Networks product line experience preferred. + Partnering with Customer Support functions to ensure successful implementation and adoption of… more
- Amazon (New York, NY)
- …strategic thought leadership and detailed execution to develop and grow teams of customer obsessed technical professionals who partner with startup customers to ... of Solutions Architects to deliver the right guidance and technical innovation to support all types of...technical solutions, growing the team, and leading specific customer engagement and interaction with technical startup… more
- MTA (New York, NY)
- …orally and in writing, to interact with team members, customers, management, and support personnel ( technical and non- technical ). + Expert in establishing ... combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary: MTA IT-Agile COE is comprised of… more
- L3Harris (Rochester, NY)
- …+ Willingness to travel 25-40% of the time to international locations to support customer meetings, demos, conferences and equipment integration. + Ability to ... Western Europe and NATO's communication modernization programs. This role is customer -facing and pivotal in leading technical discussions, formulating systems… more