- University of Rochester (Rochester, NY)
- …position requires that the PSR-III is able to deliver a high level of customer service, focused on displaying ICARE values, via digital platform. The mix of ... will be performed on a daily basis. The Physician Support Rep III, PCA Centralized Projects plays a valuable...registration, when patient is uninsured. + Serves as the technical expert both for patients and providers for issues… more
- NY CREATES (Albany, NY)
- …2025 Job Description: Job responsibilities include, but are not limited to: + Support shipments and deliveries for entire campus as required. + Unpack, examine, and ... assigned by supervisor Job Requirements: Minimum Requirements for Shipping and Receiving Support This position is contingent on the satisfactory completion of a… more
- MKS Instruments Inc (Rochester, NY)
- A Day in Your Life at MKS: As a Service Support Technician II at MKS Instruments, you will partner with service team to evaluate and repair RF Generators. In this ... software, and systems failures. + Determines cost-effective resolution to minimize customer downtime. + Troubleshoot RF generator boards to component level. +… more
- UKG (Ultimate Kronos Group) (NY)
- …team to assist with proposals, RFPs, and demos * Expert Technical Sales Support * Highly reference-able customer base with 96% customer retention with ... number of companies relying upon SaaS benefits * Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record… more
- ThermoFisher Scientific (Albany, NY)
- …Strategic Account Executives, and Technical Sales Specialists, to deliver comprehensive customer support and value. + Conduct regular Customer Business ... Champion the use of IDD's assays, providing clinical insights and support to improve customer operations. + Lead initiatives to defend against competitors and… more
- MongoDB (New York, NY)
- …maintain a modular storage engine API that supports other MongoDB server components + Handle customer escalations from the Technical Support team in our area ... for data processing systems + Excellent verbal and written technical communication skills and a desire to collaborate with...+ Handle (or lead the effort to handle) time-sensitive customer escalations + Lead development and project management of… more
- MongoDB (NY)
- … technical , post-sale leadership role at a software company in either a Customer Support , Professional Services or DevOps leadership role + At least (4) ... Outstanding customer satisfaction is achieved utilizing a 24x7x365 'follow-the-sun' support model with regional teams covering the Americas, EMEA, and APAC… more
- Logitech (New York, NY)
- …and IT/AV integration. The **Senior Solutions Engineer** is a strategic technical leader responsible for driving large-scale customer engagements, competitive ... aligned to the **New York City metro** area to support close collaboration with priority accounts, regional leadership, salespeople,...In this role you will be responsible for: **Enterprise Customer Strategy & Technical Leadership:** + Engage… more
- Lincoln Technical Institute (Whitestone, NY)
- Lincoln Tech is looking for an energetic, customer -centric Receptionist / Admin Assistant. In this position, you would support the Admissions Office's strategic ... admissions process. Responsibilities of a Receptionist / Admin Assistant + Support Admissions initiatives by assisting students throughout the application process +… more
- Ricoh Americas Corporation (Albany, NY)
- …geographic area. Responds to customer requests, service requests and device alerts, technical support , and training with a focus toward customer service. ... customer and RICOH are achieved. + Responds to customer support requests and ensures they are...Help Desk Support experience (application & hardware support ) preferred. + Technical Training & Certifications:… more