- SHI (Albany, NY)
- …impacts to clients their stakeholders. + Provide subject matter expertise and technical support on remediation, cloud security, governance, compliance, and core ... compliance reporting, and security assessments. + Collaborate with internal sales and technical teams to support the solution sales cycle, qualify opportunities,… more
- Coinbase (Albany, NY)
- …100 million customers. * Communicate the vision and progress for customer support experiences across the company to technical and non- technical leaders ... which is responsible for defining and building the retail customer support experience. In this role, you...contacts. You'll lead a distributed team of product managers, technical program managers, and designers across North America and… more
- Pfaudler, Inc. (Rochester, NY)
- …and customer communications. Must have ability to read and interpret customer technical documents such as engineering specifications and drawings including ... HAZOP), via Teams meeting or by traveling to the customer site, to provide engineering support . +...obtain competitive vendor bids, evaluate potential suppliers by completing technical reviews of the quotations, and then procure the… more
- JPMorgan Chase (New York, NY)
- …our central Infrastructure Platform (IP) organization. + Your primary focus will be to support your customer broadly as their cloud tech advisor and navigator of ... includes leading a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources. +… more
- Amazon (New York, NY)
- …Services Solutions Architects are viewed as experts in their domain, and support customer engagements when those engagements require deep and authoritative ... * Act as a technical liaison between customers, service engineering teams and support * Serve as a technical domain expert on deploying Financial Services… more
- Eaton Corporation (Orchard Park, NY)
- …"surrogate customer " for quality acceptance of all products & technical deliverables by personally getting involved, designing, teaching coaching & mentoring * ... to drive innovation and technology roadmap activities aligned to customer needs * Ensure Actuation products align with the...activities, serves as approver for RCCAs * Facilitate cross-Eaton support of Aerospace design review & technical … more
- Terumo Medical Corporation (New York, NY)
- …knowledge levels. + Ability to apply business acumen and understanding to clinical support and customer facing/sales force interactions. + Ability to adapt to ... will serve as a "subject matter expert" (SME) to provide product support , education, training and insight regarding the proper use of specialty medical… more
- Ally (Albany, NY)
- … technical developments align with organizational goals. Provide troubleshooting, technical support , system design, documentation, training, compliance. At ... ourselves to think bigger in the journey to deliver customer -obsessed tech solutions. To read more about what our...related to hardware, software, and network systems. * Providing technical support and troubleshooting for end-users. *… more
- Sprinklr (New York, NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through… more
- TD Bank (New York, NY)
- …Ensures change socialization and adherence to Change Management protocols **Fraud Operational Support ** + Acts as a key contributor in operational forecasting and ... monitoring is refreshed when data or requirements change **Partner Support - TD partners outside of FC&FMG** + Supports...employees + Ability to communicate strategy analyses to both technical and non- technical team members, either verbally… more
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